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Sr. Telecaller- Female Only

Chennai
Full-Time
Mid-Level: 4 to 6 years
20K - 30K (Per Month)
Posted on Apr 10 2023

Not Accepting Applications

About the Job

Skills

Telesales
Sales
Real Estate

JOB DESCRIPTION CRM – CUSTOMER RELATIONSHIP MANAGER


1.      Develop& execute customer relationship management campaigns to increase customer loyalty

2.      Prepare a set of universal customer relationship procedures & apply them at every level of the company

3.      Analyze customer behavior and measure their impact on business outcomes to update strategies

4.      Maintain smooth communication with customers and promptly reply to their queries

5.      Respond and resolve customer complaints quickly and efficiently

6.      Divide customers into different classes based on common characteristics like demographics or behaviors and personalize the approach effectively

7.      Run effective promotional activities to optimize sales growth and customer retention

8.      Use existing customer data to gain new leads and potential customers

9.      Understand previous customer attitudes to better engage current customers

10. Identify new and more cost-efficient communication channels with customers

11. Identify the most efficient customer interaction approaches & prioritize them accordingly

12. Keep customers updated about the latest collections & special offers in order to increase sales

13. Adopt new trends & strategies to expand the customer base such as upselling and cross-selling

14. Coordinate different departments in terms of their customer interactions and establish a way to increase the level and effectiveness of their cooperation

15. Notify admins and upper management about all the execution plans & required changes

16. Monitor direct competitors of the company and find out how they handle customer relationships


Contact:

7200338339

About the company

Sigaram holdings private limited is the most comprehensive and easy to use real estate company for finding home, estate, villas, Land etc for sale. We want you to help you find your new dream in a easy way! You can contact us anytime at sigaramholdings18@gmail.com or 9840700355 .

Industry

Civil Engineering

Company Size

51-200 Employees

Headquarter

Chennai

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