AR follow up/Insurance calling - Medical billing company

Denial management

Responsible for calling Insurance companies (in the US) on behalf of

Physicians/Clinics/Hospitals and follow up on outstanding Accounts Receivables

Should be able to convince the insurance company (payers) for payment of their

outstanding claims

Sound knowledge in U.S. Healthcare Domain (provider side) and methods for

improvement on the same

Should have basic knowledge of the entire Revenue Cycle Management (RCM)

Manage & develop collaterals as required

 To check with Team Leader for client updates

 Meeting all set productivity and quality targets with TAT

 Identify issues and escalate the same to the Team Leader/Manager

 Update Production logs

 Adherence to company policies, rules and regulations

To follow quality processes using checklist