Job Description:

• Answering and responding to calls and emails in a professional manner.
• Explaining the product and services offered by the company.
• Converting customer inquiries to orders.
• Ensuring minimal turnaround and response time to all customer queries
• Resolving customer complaints brought to your attention.

Required Skills:

• Work Experience: 0-2 years
• Excellent spoken and written English communication
• Exceptional service orientation and ability to provide timely solutions.
• A quick learner and exceptional ability to make decisions
• Excellent phone etiquette and active listening abilities

Company Description:

• Industry: E-commerce
• Location: Turbhe MIDC, Behind Hotel IBIS, Navi Mumbai 400705
• Timings: Monday to Saturday 8:30 am to 5:00 pm

Company Benefits:

• Stable, Full-Time Employment
• Paid Training
• Opportunity for Fast Growth
• Performance Incentives

Job Types: Full-time, Permanent, Fresher

Salary: ₹12,000.00 - ₹15,000.00 per month

Benefits:

• Cell phone reimbursement

Schedule:

• Day shift

Supplemental pay types:

• Commission pay
• Performance bonus
• Quarterly bonus
• Yearly bonus

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Language:

• English (Required)

Ability to Commute:

• Navi Mumbai, Maharashtra (Required)

Work Location: In person

Speak with the employer

+91 7021458244

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