Role Overview

As an Associate/ Sr. Associate (Client Servicing/Account Management) at Crio, you will act as a key liaison between Crio’s learners and hiring partners, ensuring smooth coordination and execution of recruitment drives. You will be responsible for understanding client hiring needs, aligning them with Crio’s talent pool, and managing end-to-end recruitment operations.

Key Responsibilities

Client & Recruitment Management

• Serve as the primary point of contact between Crio’s learners and hiring partners.
• Engage with hiring partners to gather technical requirements, must-have and good-to-have skills, hiring processes, and expected closure timelines.
• Consult and negotiate with clients on skill requirements, experience levels, notice periods, and hiring processes to align with Crio’s talent capabilities.

Recruitment Operations & Coordination

• Manage end-to-end recruitment drives, acting as an extended arm of the client's TA team.
• Ensure real-time tracking and updates of candidate movements on Crio’s internal ATS.
• Collaborate with Crio’s Career Services Team to facilitate candidate preparation, availability coordination, and post-interview analysis (RCA for rejected candidates).
• Capture feedback at both JD and candidate levels from hiring partners for process improvements.

Account Farming & Offer Management

• Develop and nurture relationships with onboarded hiring partners to maximize engagement and future hiring opportunities.
• Track and report weekly and monthly offer projections, ensuring data-driven insights for hiring trends.

Who You Are

• 06- 2 years of experience in account management, recruitment coordination, or talent acquisition.
• Strong understanding of technical hiring and recruitment processes.
• Excellent communication, negotiation, and stakeholder management skills.
• Proficiency in using ATS platforms and recruitment tracking systems.
• Ability to work in a fast-paced, dynamic environment and manage multiple hiring processes simultaneously.

Why Join Crio?

• Work at the intersection of tech talent development and hiring.
• Collaborate with fast-growing startups and established enterprises.
• Be part of a mission-driven team solving real hiring challenges with innovative recruitment solutions.