Job Responsibilities

• Conduct call audits to assess sales quality, compliance, and adherence to set processes.
• Monitor sales conversations to ensure alignment with company policies, ethical standards, and regulatory requirements.
• Identify areas of improvement and provide actionable feedback to enhance sales performance.
• Track and analyze key sales metrics to identify trends, gaps, and training needs.
• Ensure that BDAs follow proper disclosure practices, avoid misrepresentation, and maintain transparency in communication.
• Collaborate with stakeholders to implement quality enhancement strategies and improve compliance adherence.
• Document audit findings, maintain compliance records, and track corrective actions.
• Conduct regular training sessions to reinforce quality and compliance guidelines.
• Career Growth Opportunities within the Quality & Sales domain
• Exposure to Sales & Compliance Strategies in a fast-paced EdTech environment
• Opportunity to Work Closely with Leadership & Sales Teams