company logo

Collections Specialist

Bangalore
Full-Time
Junior: 1 to 3 years
3L - 4L (Per Year)
Posted on Feb 15 2025

Text Copied!

Share
Report
Website

About the Job

Skills

Negotiation Skills
NBFC
Payments plan
Debt Recovery Tools
CRM Software
Data Entry
Legal Compliance Knowledge
EMI Structure

Roles and Responsibilities:

  • Proactively contact interested leads via phone, email, and WhatsApp to complete collection formalities.
  • Connect with NBFC partners to expedite loan approvals through various communication channels.
  • Educate customers on payment terms, timelines, and financial assistance options.
  • Generate payment links for learners opting for manual payments and assist them in timely transactions.
  • Negotiate payment plans for overdue accounts and remind customers of pending payments.
  • Accurately track and document collection efforts in CRM and Google Sheets.
  • Collaborate with NBFCs, sales, and customer support teams to address payment-related issues.
  • Identify and escalate non-responsive accounts for further action as needed.
  • Maintain a professional and empathetic approach in all interactions to enhance customer experience.
  • Meet and exceed monthly collection targets while adhering to compliance and ethical practices.


Requirements:

  • 1+ years of experience in collections, customer service, or a related field (preferably in Ed-Tech, NBFC, finance, or BPO).
  • Strong negotiation and communication skills, with the ability to handle challenging conversations professionally.
  • Familiarity with CRM tools and collection management systems is advantageous.
  • Understanding of installment payment models, EMI structures, and financial assistance programs in the education sector.
  • Ability to thrive in a fast-paced environment and meet tight deadlines.
  • A bachelors degree or equivalent qualification is preferred

About the company

At Crio.Do, you learn technology through work-like experiences that are curated from the industry and optimised for learning. Existing ways of learning through videos, traditional universities or bootcamps do not make the cut in aiding developers to gain real skills that translate to success at work. Crio’s learning methodology is centred around building real products and learning tech hand in ...Show More

Industry

Staffing & Recruiting

Company Size

201-500 Employees

Headquarter

Bangalore, Karnataka

Other open jobs from Crio.Do

Collection Associate

Crio.Do

Negotiation Skills
NBFC
Payments plan
Debt Recovery Tools

+4 More Skills

Roles and Responsibilities:

Bangalore
Full-Time
Junior: 1 to 3 years
₹ 3L - ₹ 4L (Per Year)

Posted on February 14 2025

Pre-Sale Consultant

Crio.Do

Presentation Skills
convincing skills
B2C
Networking Equipment

+3 More Skills

About Crio.Do
At Crio.Do, we pride ourselves to be the World’s first work-like experiential learning platform.

Bangalore
Full-Time
Fresher: Less than 3 years
₹ 3L - ₹ 4L (Per Year)

Posted on March 08 2025

Talent Acquisition Associate

Crio.Do

Candidate Sourcing
Interview Scheduling
End To End Recruitments
LinkedIn Recruiter

+4 More Skills

Company Overview
Crio.Do is a fast-growing experiential learning platform focused on professionals and students looking for better career opportunities in the digital world. Crio’s unique platform enables developers to go through “work-like” Micro-Experiences that give a taste of a real-world problem with curated scenarios optimized for learning, while at the same time enabling tech organizations to discover and nurture great talent. Crio.Do has joined hands with the le

Bangalore
Full-Time
Internship
Junior: 1 to 3 years
₹ 4L - ₹ 4.5L (Per Year)

Posted on March 05 2025

Graphic Designer

Crio.Do

Adobe Photoshop
Adobe Illustrator
Figma
Sketch

+4 More Skills

Bangalore
Full-Time
Junior: 1 to 5 years
₹ 4L - ₹ 5L (Per Year)

Posted on February 19 2025

Corporate Relation Associate

Crio.Do

B2B Sales
placement
Corporate Relations
recruting and staffing

+3 More Skills

Bangalore
Full-Time
Junior: 1 to 2 years
₹ 4L - ₹ 5L (Per Year)

Posted on February 15 2025

Powered By