Who are we looking for?

• Looking for analytical, smart, and passionate individuals, raring to make an impact, to be part of the Learning Delivery Team at Crio.Do
• Should have a minimum of 2 Year work experience in a similar role (3-5 Years total experience)
• Should have very good communication skills
• Should be comfortable with handling data and reports with the right tools (MS Excel knowledge is a must)
• Should be able to independently form a hypothesis, and validate the same through data
• Should be able to listen, understand customer problems and leverage internal tools, processes and people to solve them.
• A basic understanding of programming fundamentals would also be appreciated

What will you do?

• Be responsible for user effort, motivation and progress with help of customer success processes
• You will be responsible for setting up, tracking, and reporting all the project metrics, identifying any issues in the processes, and suggesting ways to address the issues
• Reach out to users using various channels like email, slack, calls on a daily basis to understand their challenges and orchestrate help using internal processes and mentors.
• Track performance of assigned set of learners in our programs using reports and identify intervention points
• Planning, implementing and managing proposed recommendations and cross-functional projects, with complete ownership
• You will also get involved in the overall delivery and designing of various business processes
• While doing all of the above, you will be exposed to a wide range of domains ranging across operations, product management and engineering, a truly full stack individual :)

Who are we?

• We are disrupting the way developers learn technology and transforming careers.
• Our mission is to empower developers with high quality applied learning opportunities and nurture the talent for the future.
• We are a team of engineers, product folks from companies like Flipkart, Google, Cisco etc.
• We are backed by renowned investors from the Indian tech ecosystem
• More about us ; Press: https://crio.do/about-us

What's on offer?

• Working in a truly disruptive space with the opportunity to redefine the way technology is learned by software developers.
• Having an opportunity to apply and nurture your skills across a diverse set of problems in a high-growth startup
• Independently managing a large body of work and being fully responsible for delivering impact end to end
• Opportunity to work with a team which has deep expertise in various domains ranging across engineering, product management, business, and strategy at consumer internet giants like Google and Flipkart
• Market competitive compensation and benefits