Company Overview

CredR is India’s Most Trusted Used Two-Wheeler Brand that leverages technology & human connections to simplify the Used Automobile Marketspace. We are a full stack, vertically integrated, omni-channel ecosystem for Used Two-Wheelers. Our goal is to become the Most Trusted Brand for Used Two-Wheelers in the World. With a robust online and offline platform, we aim to make buying and selling pre-owned automobiles a hassle-free experience for our customers.

Job Overview

We are looking for a Telecaller to join our team at CredR. As a Telecaller, you will be responsible for making outbound calls to potential customers and providing them with information about our products and services. This is a full-time position based in Bangalore, Karnataka, India. We are seeking freshers with less than 1 year of experience.

Qualifications and Skills

• Excellent verbal communication skills
• Fluent in the local language
• Good listening and negotiation skills
• Ability to build rapport with customers
• Basic computer knowledge
• Ability to work in a target-oriented environment
• Attention to detail
• Customer-centric mindset

Roles and Responsibilities

• Make outbound calls to potential customers and provide them with information about our products and services
• Follow up on leads generated through various marketing campaigns
• Achieve daily, weekly, and monthly targets for call volume and sales
• Build and maintain customer relationships by providing excellent customer service
• Handle customer inquiries and resolve any issues or complaints
• Maintain accurate and up-to-date records of customer interactions and transactions
• Collaborate with the sales team to identify upsell and cross-sell opportunities
• Stay updated on product knowledge and market trends to effectively communicate features and benefits to customers