Company Overview

CredR is India’s Most Trusted Used Two-Wheeler Brand that leverages technology & human connections to simplify the Used Automobile Marketspace. Our goal is to make CredR the Most Trusted Brand for Used Two-Wheelers in the World. We are a full stack, vertically integrated, omni-channel ecosystem for Used Two-Wheelers, offering a robust online and offline platform for buying and selling. With over 501-1000 employees, we constantly strive to reinvent, enhance, and create more value for our customers.

Job Overview

We are seeking a dedicated and experienced Cluster Manager to join our team at CredR. As a Cluster Manager, you will be responsible for overseeing and managing the operations of multiple branches within a specific cluster or region. This is a mid-level position with 4 to 6 years of experience required. The job location is Bangalore, Karnataka, India.

Qualifications and Skills

• Bachelor's degree in business administration or a related field
• Proven experience as a Cluster Manager or similar role
• Strong leadership and managerial skills
• Excellent communication and interpersonal skills
• Ability to analyze data and make data-driven decisions
• Proficient in MS Office and other relevant software
• Ability to multitask and prioritize tasks effectively
• Knowledge of the used automobile market and industry trends
• Ability to work under pressure and meet targets
• Willingness to travel within the assigned cluster or region

Roles and Responsibilities

• Oversee and manage the operations of multiple branches within a specific cluster or region
• Develop and implement strategies to achieve sales targets and increase market share
• Monitor branch performance and provide guidance and support to branch managers
• Ensure compliance with company policies and procedures
• Collaborate with cross-functional teams to drive operational efficiency and customer satisfaction
• Identify training needs and provide training and development opportunities to branch managers and staff
• Conduct regular performance evaluations and provide feedback to branch managers
• Handle customer escalations and resolve issues in a timely and satisfactory manner
• Stay updated with industry trends and market conditions within the assigned cluster or region
• Collaborate with marketing and sales teams to implement effective marketing and promotional strategies