Job Overview

We are seeking a dedicated and skilled UC Engineer for a full-time remote opportunity with US Based Saas Product company . This mid-level position is open for candidates located in Bangalore, Chennai, Mumbai, Pune Division, Delhi, Kolkata, and Jaipur. As part of a leading recruitment firm, you will be responsible for delivering UC solutions that meet the unique needs of our clients.

Qualifications and Skills

• Proficiency in VMware, Cisco, and CUCM is mandatory for this role. (Mandatory skill)
• Solid understanding of Unified Communications concepts and technologies.
• Experience with SaaS products and remote working environments.
• Ability to troubleshoot and resolve complex UC issues.
• Strong analytical and problem-solving skills, with attention to detail.
• Excellent communication skills to liaise with team members and clients effectively.
• Ability to work independently and as part of a collaborative team.
• Adept at managing multiple tasks and priorities in a fast-paced environment.

Roles and Responsibilities

• Design, implement, and maintain UC solutions for our diverse client base.
• Ensure seamless integration of UC systems and SaaS products.
• Monitor UC infrastructure to ensure optimal performance and reliability.
• Collaborate with cross-functional teams to deliver high-quality services.
• Provide technical support and training to teams and clients.
• Stay updated with the latest UC technologies and industry trends.
• Document processes and troubleshoot effectively to ensure knowledge sharing.
• Contribute to continuous improvement initiatives within the UC engineering domain.