Job Description – Quality Manager – P&PS/ AF

Job Type: Experienced Quality Manager

Office Setup: Hybrid

Market: P&PS / AF

Capabilities : Quality Mindset

At Jacobs, we push the limits of what’s possible to make the world smarter and more connected.

The Senior Quality Manager will be responsible for developing and managing effective quality

assurance/control management elements through development of systems, processes, procedures, training, assurance/control measures, customer feedback mechanisms, corrective and preventive action, assessment and audit, measurement and analysis, and continuous improvement across a global design team.

He/She will also be responsible for preparation of any necessary internal controls in respect of the Contract and applicable international standards.

The scope of the role includes: 

• Ensuring the project meets the contract requirements for quality and complies with Jacobs’ Business Management System and is consistently applied across a Global design team from multiple regions, Performance and Operating Units.

• Liaison with the Client representatives, sub-consultants, and Contractors to ensure quality of services.

• Participate in and monitor actions arising from (not limited to): Operational Project Reviews, Design Reviews, Client Surveys and Design control and design change control.

• Manage the PMC audit process and respective corrective and preventive actions that arise from the audit process.

• Analyze reported data into information to assist in preventing non conformities, taking corrective actions and compilation of lessons learned into documented requirements that can be passed on to future projects to ensure continuous improvement. 

• Onboard and train staff and facilitate Project Quality Training as required.

• Facilitate best practice, value enhancing practice and partnering, promoting continual improvement, capturing project achievements, and Lessons Learned.

• Promote and support our Value+ proposition within projects to enhance the capture of Economic, Environmental and Societal efficiencies and added value.

• Produce weekly and monthly QA reports for review by the project Executive Leadership team.

• Display management and leadership qualities.

• Engineering Bachelor / master’s degree in Process/Electrical / Mechanical / I&C
• 15-20 years engineering design consultancy/ construction experience, with 10 years directly related to a Quality Assurance role.

• Has demonstrated quality management skills typically acquired by successfully delivering quality at a project or program level in a design environment.

• Experience of professional quality management through business and projects.

• Utilize problem solving skills, (including lateral and analytical thinking) with result-oriented focus.

• Knowledge and experience applying ISO 9001

• Display diplomacy and Interpersonal skills.

• Have a detailed knowledge in interpreting and applying Specifications and Standards.

• Have a detailed knowledge and experience in developing PQPs.

• Display effective Verbal & written communication.