Role: Staff Engineer

Location: Bangalore-Manyata Tech Park (Hybrid)

Business & Team

Workflow - COO D&E

Impact & contribution

Lead the Case Management Capability in providing flexibility to meet the needs of Case

Management projects, offering services from the bottom (infrastructure/ software) to the

top (business casing/ POC/ solutioning) or individual expertise (design/ built/ test/ run).

The Case Management Platform owner must maintain and build productive relationships

with the following individuals:

•Customers of the Case Management Platform.

•Architects

•Delivery teams

•Business Unit (BU)

•Resource Managers

•Vendors and third party suppliers

Roles & Responsibilities

•Effectively manage relationships and communications with project stakeholders, including

customers and delivery teams

•Structure project team for success incorporating required skills from within the Group and

sourcing resources from delivery partner organisations

•Manage relationships with vendors and third-party suppliers

•Undertake any other tasks assigned by your manager that you have the capability to

perform safely in line with relevant internal Bank policies and external regulatory

requirements.

•Develop and maintain relationships so as to have line of sight to, and understanding of, all

ongoing and emerging projects and initiatives.

•Champion thought leadership for the process architecture and develop options for

improving and updating current capability.

•Act as an escalation, advice, and decision-making point for Pega Case Management.

•Provide decision transparency to direct manager and Architecture LT to facilitate and

foster an open culture of self-governance.

•Review and contribute to all reference architecture and Platform initiatives which impact

or involve Pega.

•Act as a role model by consistently displaying leadership behaviour that encourages

productive working relationships and a strong performance culture, as well as an open,

creative, and innovative approach to the case management platform.

•Monitor emerging technologies, industry developments, directions, and best practices.

•Individual contributor ready to code at any point in the role. And help and monitor junior

resources in resolving challenges.

•Strong understanding and hands on experience in coding.

Essential Skills

• 12 + of experience in building, designing Pega applications.

• Experience in designing and developing Pega BPM applications using Pega .

• Experience with process methodology, development methodologies

• (Agile, SDLC, Iterative) strongly preferred.

• Excellent object-oriented analysis and design skills and system integration skill

• Excellent track record of delivery within large projects

• Excellent executive communication & presentation

• Experience designing and developing process-based solutions or BPM (business process

management)

• Experience in various rules and features like Flows, Activities, User Interface, Flow Actions,

Agents, SLA, Correspondence,

• SingleSignOn, External Authentication, PRPC Security, Reports, Listeners (File, MQ),

Connectors and SOAP Services etc

• Certified Lead System Architect (CLSA)

Qualifications

• Bachelor’s degree/Master’s degree in Engineering in Computer Science/Information

Technolog