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Technical Support/ Customer care specialist

Jaipur
Full-Time
Fresher: Less than 2 years
3L - 4L (Per Year)
Posted on Oct 12 2024

About the Job

Skills

Technical Support
Computer Literacy
Customer Service
Sales Acumen
Positive Discipline
Problem Solving

Job Title: Technical Support Specialist / Customer care specialist


Location: Jaipur


Job Summary:

We are seeking dedicated graduates, both freshers and those with technical support/troubleshooting experience, to join our dynamic team as Technical Support Specialists. The ideal candidate should be aged between 18 to 35 years, eager to work 100% from the office, and flexible to work in various shifts to support our EMEA customers.


Key Qualifications:

- Degree in a relevant field or equivalent experience.

- Fluent in spoken English (Versant B2 level) with basic technical knowledge.

- Proven technical knowledge, sales acumen, and a customer service mindset.

- Ability to work 8.5 hours of production with an additional one-hour break.

- Availability to work in shifts, with transport provided during odd hours.


Training & Development:

Successful candidates will undergo a 2-month training period to fully equip them with the necessary skills for the role.


Work Schedule:

This is a full-time position with a 5-day work week.


We offer a competitive package, comprehensive training, and the opportunity to work in a supportive environment. If you are passionate about technology and customer service, we encourage you to apply.

Application process – If interested, please reply “YES” with your updated resume, our team will call you and align you for interview.

About the company

COVAL INFOSYSTEM Pvt. Ltd. specialises in providing Software development, technical support and business process outsourcing services for companies worldwide. COVAL INFOSYSTEM Pvt. Ltd is not just a service provider but also a committed partner who makes valuable difference to your business. With a customer focused approach, desire to understand customer business & identify the right solutions, w ...Show More

Industry

IT Services and IT Consul...

Company Size

2-10 Employees

Headquarter

Kolkata

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