Company Overview

Cotton Concepts (CC) specializes in manufacturing sustainable home textile products, holding certifications such as GRS, GOTS, OEKOTEX, and OCS. Employing between 201-500 individuals, CC is recognized for its innovative designs and development within the home textiles industry. Based in Coimbatore, Tamil Nadu, Cotton Concepts is a leader in textiles, utilizing materials like organic cotton, recycled cotton, bamboo, linen, and hemp. Visit us at: www.cottonconcepts.global.

Job Overview

The Retail Sales Officer position at Cotton Concepts is a full-time role located in Coimbatore. Targeted at the junior level, this position requires a background in the textile industry with 1 to 3 years of experience. The role necessitates expertise in sales techniques and product knowledge, with a focus on promoting sustainable home textile products. Successful candidates will collaborate closely with teams and contribute to increasing sales in a dynamic and evolving market.

Qualifications and Skills

• Proficiency in sales techniques to effectively execute strategic sales plans and achieve targets (Mandatory skill).
• In-depth product knowledge to provide accurate information to customers and address inquiries efficiently (Mandatory skill).
• Capability in inventory management to monitor stock levels and manage replenishments systematically (Mandatory skill).
• Strong communication skills to engage with customers and build long-lasting relationships.
• Understanding of retail math to analyze sales data and develop action plans for improving sales performance.
• Proficiency in Hindi, Tamil, and English for effective communication across diverse customer demographics.
• Experience in traveling and sales management to cover different sales territories and manage schedules.
• Leadership qualities to coordinate effectively with sales teams and other departments, ensuring seamless operations.

Roles and Responsibilities

• Drive sales by identifying potential customers and effectively communicating product benefits and offers.
• Maintain comprehensive product knowledge to provide clients with information and suggest suitable options.
• Monitor stock levels and coordinate with the supply chain to ensure timely inventory replenishment.
• Coordinate with marketing and product development teams to align sales strategies with company objectives.
• Analyze sales figures and report to management to develop data-driven strategies for improving performance.
• Foster positive relationships with customers to encourage repeat business and customer loyalty.
• Participate in training programs to remain informed about industry trends and enhance sales techniques.
• Implement effective merchandising strategies to maximize visual appeal and customer engagement on the sales floor.