Company Overview

Conneqt Business Solutions exists to deliver superior Customer Experience by continually simplifying business processes and creating sustainable value for all stakeholders. With a workforce of 5,001-10,000 employees, our headquarters are located in Bangalore. We specialize in the ITES Services, IT Consulting, and BPO industry. Learn more about us at Conneqt Business Solutions.

Job Overview

We are seeking a Fresher for the role of Debt Recovery at Conneqt Business Solutions. This position will be based in Vijayapura, Dakshina Kannada, Kodagu, Kolar, Kasaragod, Kozhikode, and Wayanad. The ideal candidate will have a maximum of 1 year of work experience and a strong grasp of key recovery strategies to ensure timely resolution of outstanding debts.

Qualifications and Skills

• Strong negotiation skills to delicately manage and persuade debtors.
• Excellent communication skills for effective interaction with clients and team members.
• Keen problem-solving abilities to devise strategies for complex debt recovery cases.
• High attention to detail to accurately track debtor information and follow up systematically.
• Persistence to follow through with debtors until the outstanding amounts are recovered.
• Basic legal knowledge regarding debt collection laws and regulations.
• Exceptional customer service skills to handle client inquiries and provide support during the recovery process.
• Analytical skills to assess debtor information and identify the most effective recovery solutions.

Roles and Responsibilities

• Initiate calls to debtors to remind them of outstanding payments.
• Develop and implement strategies for efficient debt recovery.
• Maintain up-to-date and accurate records of all debtor communications and statuses.
• Negotiate payment plans and settlements with debtors.
• Collaborate with internal teams to resolve any discrepancies in debtor accounts.
• Ensure compliance with all relevant debt collection regulations and guidelines.
• Provide regular reports on recovery progress to management.
• Assist in identifying and mitigating potential risks related to debt recovery.