Company Overview

CONNECTHR Management Inc. is a staffing and recruiting company with a focus on providing HR solutions to businesses. With a team of 11-50 employees, we strive to connect talented professionals with the right job opportunities. Our headquarters is located in Thane, Maharashtra, India. To learn more about us, please visit our website at www.connecthrservices.in.

Job Overview

We are seeking a motivated individual to join our team as a CIBIL Outcalling. This is a full-time position based in Thane, Maharashtra, India. As a CIBIL Outcalling, you will be responsible for contacting customers to discuss and resolve CIBIL-related issues. This is an entry-level role suitable for candidates with less than 1 year of experience.

Qualifications and Skills

• Excellent communication skills, both verbal and written
• Strong problem-solving and decision-making abilities
• Ability to build rapport and establish trust with customers
• Attention to detail and accuracy in data entry
• Basic knowledge of CIBIL and credit reporting processes
• Ability to work as part of a team and independently
• Proficiency in MS Office applications

Roles and Responsibilities

• Contact customers and initiate outbound calls to discuss CIBIL-related issues
• Listen to customer concerns and provide appropriate solutions or guidance
• Follow-up with customers to ensure resolution of CIBIL-related matters
• Maintain accurate records of customer interactions and transactions
• Stay up-to-date with CIBIL rules and regulations
• Collaborate with other team members to improve customer satisfaction