Company Overview

Welcome to Confair! We are experts in Revenue Cycle Management and e-publication. With over 25 years of experience in fields such as Oncology, Internal Medicine, Podiatry, Physical Therapy, Urology, Neurology, and ENT, we work closely with doctors, healthcare providers, billing offices, clinics, hospitals, and nursing homes. Our deep industry expertise and cutting-edge solutions deliver robust results for our clients. Located in Coimbatore, Tamilnadu, Confair is a trusted name in the healthcare industry.

Job Overview

We are looking for an experienced and dynamic individual to join our team as a DME AR Calling Team Leader. This is a senior-level, full-time position based in Coimbatore. The ideal candidate will have 7 to 10 years of relevant work experience, particularly in Medical Billing, Accounts Receivable, and Team Leadership, among other necessary skills for managing and guiding our AR calling team effectively.

Qualifications and Skills

• Proven experience in medical billing processes and understanding of the revenue cycle in the healthcare industry.
• Strong knowledge and hands-on experience in accounts receivable management, including invoicing and payment collection.
• Exceptional leadership skills with the ability to guide, mentor, and motivate a team of AR callers to achieve targeted goals.
• Proficiency in insurance verification processes to ensure accurate and timely billing and reimbursements.
• Expertise in denials management, including identifying and resolving denial issues efficiently.
• Strong customer service skills to handle client inquiries and issues with professionalism and courtesy.
• Excellent problem-solving abilities to address and resolve any discrepancies or challenges in the billing process.
• Effective communication skills, both verbal and written, to interact with various stakeholders including clients, team members, and management.

Roles and Responsibilities

• Lead and supervise the AR calling team to ensure all activities are carried out efficiently and accurately.
• Oversee the medical billing process, including submission, claims follow-up, and payment postings.
• Monitor accounts receivable and ensure timely collection of outstanding balances from patients and insurance companies.
• Handle insurance verifications and manage the entire process of claim adjudication to maximize reimbursements.
• Identify and resolve denied claims by working closely with team members and insurance representatives.
• Maintain high standards of customer service by addressing clients' questions and resolving any issues promptly.
• Analyze and report on AR metrics, trends, and performance to management, suggesting improvements and changes as needed.
• Provide training and development opportunities for team members to enhance their skills and knowledge in the AR calling process.