Company Overview

Welcome to Confair, a leader in revenue cycle management and e-publication. With over 25 years of industry expertise, we provide cutting-edge solutions in U.S. healthcare and excel in various specialties like Oncology and Neurology. Our e-publication division specializes in advanced technology conversions. Located in Coimbatore, Tamil Nadu, we pride ourselves on delivering specialized talent and superior performance to meet our clients' challenging business needs.

Job Overview

Confair is seeking a Fresher AR Caller to join our dynamic team in Coimbatore. This is a full-time position ideal for entry-level professionals interested in healthcare revenue cycle management. The role involves handling accounts receivables and requires a minimum work experience of 0 to 1 year. Our ideal candidate will possess excellent communication skills and a foundational understanding of medical billing and coding.

Qualifications and Skills

• Proficient understanding of medical terminology to communicate effectively with healthcare professionals.
• Ability to verify insurance details with precision to ensure accurate billing processes.
• Knowledge of billing and coding standards, vital for processing patient claims efficiently.
• Excellent communication skills to interact with healthcare providers and insurance companies effectively.
• Strong attention to detail to minimize errors and ensure accuracy in billing and communication.
• Problem-solving skills to address any issues that arise during the account receivable processes.
• Customer service skills to maintain a positive experience for our clients and partners.
• Basic accounting knowledge to manage financial transactions related to accounts receivables.

Roles and Responsibilities

• Handle calls and inquiries related to accounts receivables from healthcare providers and patients.
• Verify insurance claims and follow up on pending claims to ensure timely payments.
• Collaborate with billing departments to ensure accuracy in financial transactions.
• Maintain detailed records of all communication and transactions for auditing purposes.
• Assist in resolving discrepancies found in patient's billing statements or insurance claims.
• Provide excellent customer service to clients and address any questions or concerns promptly.
• Contribute to team meetings and offer suggestions for improving AR processes.
• Support the team in achieving financial goals and improve cash flow through efficient claims handling.