Company Overview

CONFAIR is a reputable company specializing in revenue cycle management and e-publication. With over 25 years of experience in the healthcare industry, we work with healthcare providers, billing offices, clinics, hospitals, and nursing homes. In addition, we have expertise in XML conversion, Epub3 conversion, Apdf conversion, and typesetting. Our commitment to adopting cutting-edge technology and automation allows us to deliver high-quality products and services to our customers.

Job Overview

Full-Time AR Calling job in Coimbatore, Tamil Nadu, India. CONFAIR, a leading company in revenue cycle management and e-publication, is seeking a dedicated individual for the role of Accounts Receivable (AR) Calling. This is a great opportunity for a fresher with less than 1 year of experience to join our team and contribute to our success. The ideal candidate should have strong communication skills and a passion for providing excellent customer service.

Qualifications and Skills

• Excellent communication skills, both verbal and written
• Ability to handle sensitive and confidential information
• Strong problem-solving and analytical skills
• Detail-oriented and highly organized
• Solid understanding of medical billing and insurance processes (preferred)
• Knowledge of relevant software applications, such as billing systems and productivity tools
• Ability to work independently and as part of a team
• Strong time management skills and ability to prioritize tasks
• Willingness to learn and adapt to new technologies and processes
• Positive attitude and a customer-focused mindset

Roles and Responsibilities

• Make outbound calls to patients or insurance companies to follow up on outstanding accounts receivable
• Verify insurance coverage and resolve any discrepancies
• Update patient records with payment details and account status
• Provide exceptional customer service by addressing inquiries and resolving issues
• Negotiate payment plans and arrange for timely collection of outstanding balances
• Maintain accurate and up-to-date documentation of all communication and actions taken
• Collaborate with internal team members to resolve complex billing issues
• Adhere to industry regulations and company policies