Here’s how your onboarding journey will look like:

• Upon your joining, you will go through an intensive training program where you will be taught counselling

skills, product knowledge, communication skills & about internal technical systems

• This training will consist of New Hire Classroom Training + Nest OJT phases (you’re expected to clear this

training to hit the shopfloor)

• If you aren’t able to clear the training the organization may decide to either redeploy or take action (as

per the HR policy)

• The period of training will vary from the process/product you get aligned with

• You would then be assigned to your respective shopfloor team; with a buddy to help you get answers to

your day-to-day questions

• Once settled, you would be expected to counsel students over the phone, basis the knowledge & training

imparted to you

• Counselling will lead to forms filling for admission, & ultimately to admission in our partner colleges as per

your assigned targets

• You will also have direct access to the colleges SPOC as & when required & help in admission conversion

process

• You would be expected to maintain daily MIS on the calls & walk-ins (if any)

Must have skills:

• Excellent listening skills + Excellent communications skills (English & Hindi) & interpersonal skills,

multilingual languages (where required)

• BPO/contact centre background & sales experience

• Comfortable with Daily – Weekly – Monthly sales targets

• Should enjoy working in a core sale driven environment

• Self-starter & ability to execute high velocity closures

• Zero to 5 years of experience into telesales

• Open to work any shifts (early morning, late afternoon, nights)

• Inherent ability to have engaging conversations

• Graduate in any stream

Good to have skills:

• Edu-Tech student counselling background will be a plus

• Comfort & knowledge of Microsoft Office (for data management)

• More than 3 years of proper edtech sales experience