Location: Mumbai, Pune, Noida, Bangalore, Hyderabad.

Experience: 6 - 9 years

Job Description - MDM Engineer - Airwatch , Intune, ABM

Total IT experience of minimum 7 years with relevant experience of 5+ years in MDM support

•           Strong experience in managing mobile devices through tools ( Airwatch, INTUNE, Apple Business Manager )

•           Upload, update, maintain, and delete iOS and Android /Windows Apps

•           Test and QA new iOS and Android releases – Manage deployment process and schedule

•           Manage users and ensure user data is accurate in the MDM

•           Create, configure, and maintain security policies on the MDM and maintain enforcement

•           Renew / Update Certificate in AirWatch platform

•           Understand MDM reporting capabilities and provide weekly reports to Mobile Architect

•           Create, update, and maintain users and device owners in the MDM

•           Perform device Health Check on Airwatch Workspace One platform

•           Assess MDM capabilities and provide recommendations on optimization and usage

•           Provide hardware and software support for Apple iPad Pros and other tablets as required

•           Works with customers to resolve technical issues

•           Good Knowledge on managing devices from Samsung KNOX E-FOTA portal

•           Perform data, speed, and App usage analysis on company deployed mobile devices

•           Coordinate with the hardware team to create onboarding processes

•           Create user documentation as new features and Apps are deployed

•           Maintain the Enterprise Mobility page under the guidance of the Mobile Architect

•           Understand and create different tags and groups by location, department, and use case

•           Maintain self-service portal as provided for the suppport

•           Provide IT support for on and off-site corporate events

•           Own and operate company deployed MDM solution

•           Assist with piloting and testing new Apps for enterprise use

Certifications Airwatch, MSIntune, Apple support or similar certifications are a plus

Primary skill - Airwatch, MSIntune, Mobile Device Manager – MDM