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Customer support Executive

Vashi
Navi Mumbai
Balapur
Full-Time
Junior: 1 to 3 years
24K - 30K (Per Month)
Posted on Sep 02 2024

About the Job

Skills

Excellent communication skills
Problem-solving abilities
Technical knowledge
Patience
Empathy
Attention to detail
Ability to multitask
Conflict resolution skills

Job Detail-

Expertise to handle the field Engineer, Installation Engineers.


Responsible of handling GPS Devices Installation and troubleshooting of GPS Devices in Vehicle.


Responsible to support the Engineer on Field Daily Co-ordination and Support with Team.


Co-ordinate and update customer service call status


Generating daily, Weekly and monthly report Maintaining inventory.


Tracking engineer expenses.


The candidate is required to attend to the customer calls and provide them the required information.


The candidate should be able to understand the client’s complaints and work upon resolving them.


The candidate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer


MIS on Daily/ Weekly/ monthly basis to be submitted to the management


Intrested can apply directly or call more for Further discussion on- 9631857963

About the company

We help you in getting the right job by training you and moulding you in a way that you get the best match of your talent.

Industry

Digital Marketing

Company Size

11-50 Employees

Headquarter

gurgaon

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