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CRM Executive
CRM Executive12
Applications
12
Applications
Mumbai
Full-Time
Junior: 1 to 3 years
₹ 1.8L - ₹ 3L (Per Year)
Posted on Mar 01 2024
About the Job
Skills
Customer Relationship Management (CRM)
Customer Service
Business Process Outsourcing (BPO)
Outbound
telecall
Email
- Build customer relationships with Existing Members
- Manage customer communications Oral / Written
- Resolve customer issues within TAT
- Improve customer care giving better service to the members
- Expand customer base pitching Upgradation to Members and increase in revenue
- Communication Oral / Written
- Customer service
- Problem-Solving
- Negotiation
- Time management
- Computer
- Target Oriented
About the company
Chemmanur International Holidays and Resorts Limited; which is part of the Hospitality & Leisure Division of the Boby Group of Companies along with the grand project namely The Club Oxygen, is the Chairman, Dr. Boby Chemmanur’s ambitious foray into the hospitality industry. This resonates in the mission & vision statement which emphasizes on the dire need to revolutionize the vacation ownership in ...Show More
Chemmanur International Holidays and Resorts Limited; which is part of the Hospitality & Leisure Division of the Boby Group of Companies along with the grand project namely The Club Oxygen, is the Chairman, Dr. Boby Chemmanur’s ambitious foray into the hospitality industry. This resonates in the mission & vision statement which emphasizes on the dire need to revolutionize the vacation ownership industry & emerge as the most trusted brand by following the business principles of ensuring credibility & transparency, simplified product features thereby creating ease of use & a high value proposition for the customer, all of which should eventually lead to the much required pull & a complete departure from the conventional timeshare businesses. Though the business has been well accepted as an excellent option to eliminate the risk of low hotel occupancy coupled with the huge market potential for family holidays, the real opportunity lies in the need for a credible player in the industry. Club Oxygen, the holiday membership brand of Chemmanur Holidays, emerges with this strong vision & the commitment to bring World class holidays at an irresistible cost to the aspiring middle-class Indian family.
As part of its leadership team, the company has hired the best in the industry who are relentlessly pursuing the Chairman’s vision into creating a business model with an objective to eliminate deficiencies in the conventional timeshare product. The lean organizational structure, low levels of people dependency yet high levels of people orientation & the need to manage scale with technology at its core, forms the foundation for the company at the helm of which are professionals with undisputed repute and an immensely successful track record. ...Show Less
Industry
hospitality
Company Size
5001-10000 Employees
Headquarter
Mumbai
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