Collecting and analyzing customer data

Developing new ways to meet customers’ needs

Handling customer complaints

Overseeing the interactions between customers and key team members, such as Customer Service Representatives.

improve the customer experience

Constantly look for ways to better understand the clients' needs and desires

Supervise all workers

Requirements :

• Bachelor’s degree or above in Hospitality, Human Resources, Business Administration, or other related field, or equivalent experience and education
• Good problem-solving abilities
• Excellent communication skills both written and verbal
• Well groomed, well polished.