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Customer Support Executive

Lucknow
Full-Time
Fresher: Less than 1 year
10K - 12K (Per Month)
Posted on Dec 14 2024

Not Accepting Applications

About the Job

Skills

Basic Computer knowledge
Problem-solving abilities
Empathy towards customers
Patience in dealing with difficult situations
Knowledge of product/service offerings
Ability to multitask
Technical troubleshooting skills
Computer skills

Job description:

We are looking for a Tech Support Executive (Fresher & Exp both can apply).


  • We strongly encourage people who are interested in the role to apply.
  • To be considered for this role, you should have good communication & writing skills, they’re patient, empathetic, and passionately communicative.
  • Problem-solving also comes naturally to customer care specialists.
  • They are confident at troubleshooting and investigating if they don’t have enough information to answer customer questions or resolve complaints.
  • Monitoring, Decision-makers are interested in learning more about.
  • Knowledge of Excel should be good.
  • Male/female anyone can apply.


Qualification:

  • Strong communication skills
  • Possess a proactive strategy for assistance
  • The capacity to adhere to deadlines
  • Product knowledge
  • Time management skills
  • Strong communication skills, including active listening and clear articulation
  • Ability to solve problems, alleviate conflicts, and escalate tactfully
  • Ability to multitask, manage time, and prioritize
  • Ability to work individually and as a team member


Benefits:

  • Competitive salary based on experience and performance.
  • Opportunity to work with a dynamic and talented team in a collaborative environment.
  • Career growth and development opportunities within the company.
  • Access to training and resources to enhance skills and stay updated with industry trends.


Job Types: Full-time, Fresher

Pay: ₹10,000.00 - ₹12,000.00 per month


Shift: Day shift

Work Location: In person


#freshres #customersupport #techsupport #lucknow #jobforfreshers #ugjobs

About the company

ClickRetina is an Internet Marketing, Web Design, SEO & Services firm specializes in providing strong building blocks for organizations planning to reap the benefits of internet. ClickRetina is a leading Indian based Web Services firm providing Professional Services in the areas of Search Engine Optimization, Website designing and website development, eCommerce Promotion, Guest Posting, Internet B ...Show More

Industry

Information Technology & ...

Company Size

2-10 Employees

Headquarter

Lucknow, Uttar Pradesh

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