Company Overview

Clever Fox Publishing is a prominent hybrid publisher in India, known for providing comprehensive self-publishing services with professional support to ensure successful book publishing. With a dedicated team located in headquarters in Bangalore, the company operates within the book publishing industry and boasts an employee strength of 11-50. For more details, visit: cleverfoxpublishing.com.

Job Overview

Clever Fox Publishing is seeking an enthusiastic E-Commerce Intern to join our dynamic team. This fresher-level position is perfect for someone looking to gain hands-on experience in the book publishing industry, specifically focusing on e-commerce operations. Located in Chennai or Bangalore, this internship involves learning and engaging with various e-commerce platforms and customer service activities. The position is open to candidates with a minimum of 0 years of work experience.

Qualifications and Skills

• Familiarity with e-commerce platforms is a mandatory skill for efficiently managing online book sales and promotions.
• Strong customer service skills are mandatory for effectively interacting with clients and addressing their needs.
• A background in commerce is essential to understand market trends and financial aspects related to the book publishing industry.
• Experience in e-commerce consulting can provide valuable insights into effective online retail strategies.
• Excellent communication skills are crucial for liaising with customers and team members effectively.
• Analytical skills to assess online business metrics and identify potential areas of improvement.
• Teamwork is vital in collaborating with different departments to achieve company goals.
• Proficiency in MS Office and online tools to manage data and coordinate operations efficiently.

Roles and Responsibilities

• Assist in managing and updating e-commerce platforms to display product information accurately.
• Engage with customers to provide excellent service and handle inquiries and feedback professionally.
• Collaborate with the marketing team to implement effective online promotional campaigns.
• Support the analysis of sales data to identify trends and improve sales strategies.
• Help coordinate logistics for online orders, ensuring timely delivery and inventory management.
• Provide inputs for improving the user experience on e-commerce platforms.
• Participate in team meetings to contribute to strategic discussions for growing the e-commerce segment.
• Conduct market research to stay updated on competition and industry developments.