CIS Worldwide is a global provider of IT Services which offer a wide variety of end user computing services to enable business continuity of organizations through Smart delivery Processes, experienced people and holistic partnerships. We provide best IT/FM services to improve your business efficiency and align your IT infrastructure to your business goals to provide you an edge over your competition. We deliver value for Clients through our innovation driven culture and effective quality driven processes to achieve targeted objectives for your business

Note: please apply 1 to 3 Years of experience candidates only. Sample responsibilities for this position include: Manage, coach, and develop a team of regional Human Resources Senior Specialists Leverage HR colleagues in the Solutions team, Employee relations, to deliver full HR solutions in matters of performance, policies, and other HR matters Execute initiatives and programs to better align People &amp; Organization strategy with the business objectives of designated client business units Engage and influence key stakeholders to support and implement P&amp;O initiatives across the designated client business units Assist and/or lead P&amp;O related projects Ensure successful onboarding of all new hires Support organization design opportunities across client groups Partner/leverage our HR Centers of Excellence teams to support client groups and execute HR programs Develop, support, and communicate policies and procedures Support initiatives that help to maintain an open and positive work environment

Minimum 4 Years in Windows Desktop support. Technician will provide day to day local\\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Provide support for asset and stock management tasks. Position Responsibilities and Functions Provide first/second level contact and problem resolution for customer issues. Work with vendors to remediate complex AV issues as needed. Provide timely communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, , other off the shelf desktop application. Have basic knowledge of Mac operating system, to support Apple pc users. Install, upgrade, support and troubleshoot for printers, computer hardware. Performs general preventative maintenance tasks on computers, laptops, printers. Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. Perform asset management tasks. Maintain stocks on respective work locations. Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. Skills CompTIA A+ Minimum of 4 years of IT experience. Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. L1 level Network knowledge/Experience Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. Proven analytical, troubleshooting and problem solving skills. Proven ability to multi-task, effectively determine priorities and meet SLA’s. Excellent communication relationship-building and internal customer service skills. Adaptable and flexible in a fast-changing industry and work environment.

Note: Please apply 3 to 5 Exp Candidates only PFB the Vendor management JD.&nbsp;<ol><li> Identification of new partners as per requirements and new geographical locations </li><li> Signing of SOW, Contracts and Commercials with Partner.</li><li> Partner Governance.</li><li> Additional coverage of requirements in existing projects.</li><li> Partner payment reconciliation.</li><li> Processes, Compliance, Reports and Adherence.</li><li> Team management, Stakeholders management and Behavioral skills.</li></ol>

NOTE: Please Apply 3 to 4 Year's Exp candidates. PFB the SDM JD&nbsp;<ul><li>A bachelor's degree in a IT-related field.</li><li>Experience in customer service, leadership, and logistics may be advantageous.</li><li>Good computer/ IT skills and the ability to manage the team of Engineers</li><li>Strong customer service, project management, and quality control skills.</li><li>Good resource planning skills.</li><li>Excellent leadership and customer service skills.</li><li>Strong teamwork skills and attention to detail.</li><li> Need to work as a bridge between the Client and the Company/Engineers</li></ul>

Note: We need 3 to 5 Year's of Experience profiles only PFB the SDM JD&nbsp;<ul><li>A bachelor's degree in a IT-related field.</li><li>Experience in customer service, leadership, and logistics may be advantageous.</li><li>Good computer/ IT skills and the ability to manage the team of Engineers</li><li>Strong customer service, project management, and quality control skills.</li><li>Good resource planning skills.</li><li>Excellent leadership and customer service skills.</li><li>Strong teamwork skills and attention to detail.</li><li>Need to work as a bridge between the Client and the Company/Engineers.</li></ul>

CIS Worldwide Limited

Corporate Human Resources

Desktop Support Engineer

information Technology Vendor Manager

Information Technology Service Delivery Manager

Information Technology Service Delivery Manager