JOB DESCRIPTION FOR BDM PROFILE- 

Job Summary:

We seek a proactive and results-oriented BDM to drive lead generation and business growth within the tech support sector. The ideal candidate will possess strong sales acumen, a deep understanding of IT services, and the ability to build and maintain relationships with key decision-makers. This role involves managing the full sales cycle, from initial inquiry to closure, focusing on achieving and exceeding sales targets.

Key Responsibilities:

-Lead Generation & Sales:

• Generate leads for tech support businesses through strategic prospecting.
• Achieve and exceed sales targets in both revenue and gross margin.

-Strategic Planning & Business Development:

• Develop and implement strategic frameworks for business activities within the assigned verticals.
• Identify, create, and close new business opportunities to drive company growth.

-Sales Cycle Management:

• Manage the entire sales process from unqualified inquiries to final closure, including quotations, evaluations, support, and pricing negotiations.
• Enhance the conversion rate of inquiries into successful sales.

-Project Collaboration:

• Work closely with delivery teams to ensure the successful execution of projects, with complete tracking of engagements against business objectives.

-Client Relationship Management:

• Enhance revenue streams from existing clients and their affiliates.
• Provide exceptional customer support, including information transfer, presentations, and training.

-Sales Planning & Reporting:

• Create, establish, and deliver comprehensive sales plans tailored to client needs.
• Monitor and report on sales activities and forecasts, providing relevant management information.

-Offshore Coordination:

• Manage and coordinate with offshore development teams to ensure seamless project execution.

-Market Research & Prospecting:

• Conduct prospecting and follow-up from marketing activities, aligning with sales processes and methodologies.

Skills:

• Sales Process Expertise: Sound knowledge of the sales process, with experience in service sales within a large or medium consulting environment.
• Industry Knowledge: In-depth understanding of the IT services sector, including experience in outsourcing and offshoring.
• Networking Ability: A well-established network of influencers and decision-makers in the services industry.
• Sales Experience: Proven experience in solution and service sales, with at least 6 months in business development specifically targeting the US/UK/Australia/Canada markets.
• Communication Skills: Excellent communication, presentation, and interpersonal skills.
• Creative & Analytical Thinking: Ability to think creatively and analytically, with a strong adaptability to different scenarios.
• Self-Starter: Independent and self-motivated, yet able to work effectively within a small, skilled team of sales professionals.
• Target-driven: Results-focused with strong negotiation skills and the ability to lead from the front.