Immedeatly Hiring for Team Lead:&nbsp; Job Titlle – Team Lead&nbsp;Salary –30k In-Hand (considering their experience )&nbsp; Team Management:•	Lead, coach, and mentor a team of agents.•	Conduct regular team meetings to communicate goals, targets, and performance expectations.•	Provide ongoing feedback and performance evaluations to t

Urgently Looking For AM Designation – Assistant Manager – Collection process&nbsp; * Salary – upto 35k In-Hand(considering the experience )&nbsp;* 2-3 years of experience as Assistant Manager for collection process.&nbsp;* Supervise, mentor, and support a team of collection agents.* Implement and manage collection strategies to m

Team Management:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Lead, coach, and mentor a team of agents.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Conduct regular team meetings to communicate goals, targets, and performance expectations.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide ongoing feedback and performance evaluations to team members.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Shoul

Urgently Looking For AM Designation – Assistant Manager – Collection process&nbsp;Requirement count – 1&nbsp; * Salary – upto 35 CTC (considering the experience )&nbsp;* 2-3 years of experience as Assistant Manager for collection process.&nbsp;* Supervise, mentor, and support a team of collection agents.* Implement and manage collect

Job Titlle – Team Lead ( Collection Process )&nbsp;Salary –24000 - 28000 CTC (considering their experience )&nbsp;Requirement - 2Team Management:•	Lead, coach, and mentor a team of agents.•	Conduct regular team meetings to communicate goals, targets, and performance expectations.•	Provide ongoing feedback and performance evaluations to team members.

The tasks a Collections Executive is expected to perform include:&nbsp;Reconciling customer accounts through payment&nbsp;follow-ups. Sending payment reminders. Investigating and solving customer's problems. Requirements :&nbsp;* Mother Tongue must be Malayalam* 1 year minimum experience into Sales/Collection Process. (BPO industries only)* Manag

Collection Executive Associate Collection Executive Associate will have to convince the customer to clear the taken loan amount through EMI. The tasks a Collections Executive is expected to perform include:&nbsp;Reconciling customer accounts through payment&nbsp;follow-ups. Sending payment reminders. Investigating and solving customer's problems Qualific

Key Responsibilities:&nbsp;Team Management:Lead, coach, and mentor a team of collection agents.Conduct regular team meetings to communicate goals, targets, and performance expectations.Provide ongoing feedback and performance evaluations to team members.Performance Optimisation:Develop and implement effective collection strategies to maximize rec

*The Customer Support Associate will have to convince the customer to clear the taken loan amount through EMI.We are looking at CSA who meets the below criteria:•	Should have collections / sales experience*&nbsp;&nbsp;&nbsp;Freshers also can apply•	Experience- from BPO background only (Sales exp would be an added advantage)•	No. of years of exp- 1 + years<

&nbsp;QA Job Description&nbsp;1.&nbsp;&nbsp;&nbsp;&nbsp;Should have minimum 3-5-year experience as a quality analyst in his previous experience. 2.&nbsp;&nbsp;&nbsp;&nbsp;Should have knowledge in QC tools, MS Office and Preparing Quality Dashboards3.&nbsp;&nbsp;&nbsp;&nbsp;Audit evaluation, Scoring and Documentation4.&nbsp;&nbsp;&nbsp;&

&nbsp;Role Description&nbsp;This is a full-time role for a BPO Process Trainer located in Bengaluru. The BPO Process Trainer will be responsible for conducting training needs analysis, delivering new hire training, developing presentation skills, utilizing analytical skills for process improvement, and effective communication with trainees. &nbsp;Qualifications</p

Cimmons integrated services is an ISO 9001:2015 &amp; ISMS 27001:2013 certified organization.

We are the leading global service partnering company in Bengaluru | India.

We focus on offering comprehensive solutions to b2c as well as b2b, partnering directly with our valuable clients assisting all type of businesses.

We are a young &amp; dynamic organization, providing 365 days â 24/7 window solutions and offer an extensive gamut of services that includes BPO and Call Center Support Services.

With the growing customer needs, we are focused in designing and deploying robust &amp; exemplary customer experience management process covering all customer interaction touch points including voice, email, chat, social media handle.

We pioneer in increasing customer satisfaction resulting in customer delight and retention. What singularly discerns us is the business analytics &amp; the technology being positioned at the forefront.

QA JD The primary role of a Quality analyst in a BPO is ensuring the BPO meets the defined quality standards and&nbsp;<a href="https://www.squadstack.com/demand/outsourcing-services" rel="noopener noreferrer" target="_blank">outsourcing services who meet client's expectations</a>. The role of quality analyst are shared below:<ul><li>The role of a Quality Analyst is crucial in providing consistent service quality, client satisfaction, and commitment to the standards in BPO.</li><li>A Quality Analyst in BPO assists in providing high-quality service and exceeding client expectations by tracking and evaluating the process and giving feedback.</li><li>The Role of a Quality Analyst in the BPO Industry is essential in ensuring that the services offered meet the established standards of quality and client expectations.</li><li>Quality Analysts are responsible for evaluating, monitoring, and assessing the quality and improving the high-quality service provided.</li></ul> The responsibilities of a Quality Analyst in BPO are as follows:<ol><li>Quality Monitoring</li><li>Performance Evaluation</li><li>Process Improvement</li><li>Compliance and Quality Standards</li><li>Root Cause Analysis</li></ol>

*The Customer Support Associate will have to convince the customer to clear the taken loan amount through EMI.We are looking at CSA who meets the below criteria:•	Should have collections / sales experience*&nbsp;&nbsp;&nbsp;Freshers also can apply•	Experience- from BPO background only (Sales exp would be an added advantage)•	No. of years of exp- 1 + years•	Language- Good English and good Hindi•	Shift- 9:30AM to 6:30PM&nbsp;Salary upto 23k in-hand&nbsp;Location: mathikere Bangalore

<h3>Call Center Trainer Responsibilities:</h3><ul><li>Developing call centers' education materials, such as digital presentations, how-to manuals, and instructional videos.</li><li>Preparing procedures and policies regarding sales techniques and appropriate agent conduct.</li><li>Scheduling and conducting training sessions on various call center topics to prepare and support new employees.</li><li>Training experienced employees on new or updated call center procedures to improve their performance.</li><li>Observing the daily operations of call center employees and identifying any areas of improvement.</li><li>Liaising with team leaders and managers to conduct on-the-job coaching.</li><li>Measuring the effectiveness of training sessions and preparing individual or team progress reports.</li><li>Creating and managing the training budget.</li><li>Ensuring employees keep up their productivity and maintain high levels of customer satisfaction.</li></ul>

We at Cimmons are searching for a Junior Trainer (Fresher) with a max 6 to 1 yr of experience. Candidate should know basic training parameters &amp; should be strong in presentation &amp; oratory skills. Should be up to take challenges to handle a batch of 10+ for training &amp; certification. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Openings for TL / Trainer &amp; Team Lead - BPO Exp Mandatory - we are a growing company with 200+ employees. We do have openings for associate level too. please send your cv to anupam@cimmons.in or call in 9738621817. Exp mandatory &amp; immediate joining - WFO Only <a href="https://www.google.com/search?sxsrf=ALiCzsayKH6M0spl_PkZ_gu42xw7Gb3HWg:1667483132768&amp;q=cimmons+address&amp;ludocid=13566316341511560861&amp;sa=X&amp;ved=2ahUKEwjus7DekpL7AhX84DgGHU3qAhMQ6BN6BAhyEAI" rel="noopener noreferrer" target="_blank">Address</a>:&nbsp;86/3, 2nd Floor, Gokula Towers, MS Ramaiah Rd, HMR Layout, Gokula Extension, Bengaluru, Karnataka 560054

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