company logo

Software Support Executive

Thrissur
Full-Time
Junior: 1 to 3 years
Posted on May 11 2023

About the Job

Skills

Customer relationship
coordination skill
good grasping skill
  • Provide first-line support to clients via telephone/email/tickets according to decide by the company.
  • troubleshoot and resolve software-related issues.
  • Answering customer questions.
  • Receive, Review and Manage client data in the software.
  • Facilitate valuable and clear verbal and written communication with clients.
  • Coordinate with internal teams to identify & resolve issues as well as opportunities for improvement of system and services.
  • Provide strategic guidance to client personnel on various modules of ERP.


About the company

Open 100 branches across the world by the year 2020 .Be the global leader in Gold and Diamond jewellery retailing.Redefine Gold and Diamond industry according to the changing trends .Generate a lot of employment opportunities for the youth of India and uplift their living standards.For every new branch we open, we provide for a new home for the poor and destitute. We believe that more good hearted ...Show More

Industry

Retail Luxury Goods and J...

Company Size

11-50 Employees

Headquarter

Trichur

Other open jobs from Boby Chemmanur International Group