Company Overview

C. Krishniah Chetty & Co. is a leading entity in the luxury goods and jewelry industry, renowned for its exquisite fine jewelry collection. With its headquarters located in Bangalore, the company boasts of a significant presence with 51-200 employees dedicated to offering unparalleled customer experiences. Explore more about us at our website: https://chettyco.com.

Job Overview

We are seeking a dedicated Showroom Sales Specialist to join our mid-level team in Bangalore Urban. This full-time position requires someone with a solid sales background and exceptional interpersonal skills to engage customers and drive sales. Ideal candidates should possess 4 to 6 years of relevant work experience in the luxury goods or jewelry industry.

Qualifications and Skills

• Proven experience in sales negotiation, with an ability to close deals effectively and efficiently (Mandatory skill).
• Proficiency in customer relationship management (CRM) techniques to maintain and enhance client relationships.
• Experience with point of sale (POS) systems to manage transactions smoothly and accurately.
• Extensive product knowledge to effectively communicate features and benefits to potential clients.
• Strong inventory management skills to ensure proper handling and storage of luxury goods.
• Knowledge of retail merchandising strategies to maximize sales and maintain showroom aesthetics.
• Excellent communication skills to interact with a diverse clientele and team members professionally.
• Strong problem-solving abilities to address and resolve customer concerns swiftly and satisfactorily.

Roles and Responsibilities

• Engage with customers entering the showroom and build strong, long-lasting relationships with them.
• Demonstrate product features and benefits to customers to help them make informed purchasing decisions.
• Negotiate and close sales while ensuring an exceptional customer experience that reflects the brand's reputation.
• Maintain a well-organized and visually appealing showroom environment to enhance the overall shopping experience.
• Track inventory levels and work closely with management to ensure adequate product availability.
• Utilize the POS system for efficient transaction processing and documentation.
• Implement and follow retail merchandising guidelines to optimize sales opportunities.
• Handle customer inquiries and complaints proactively, ensuring the best resolution for both the customer and the company.