Company Overview

C. Krishniah Chetty & Co is committed to delivering unparalleled luxury experiences through its exquisite fine jewelry offerings. With its headquarters in Bangalore, the company is part of the prestigious Luxury Goods & Jewelry industry. Employing a dedicated team of 51-200 professionals, the company consistently delivers excellence and craftsmanship. Visit us at chettyco.com to learn more about our legacy.

Job Overview

We are seeking an experienced Made To Measure Apparel Showroom Manager to join our team at C. Krishniah Chetty & Co. This is a full-time, senior-level position located in Hyderabad. The ideal candidate should possess a minimum of 7 years to a maximum of 10 years of experience in the industry. You will be pivotal in driving sales, enhancing customer satisfaction, and managing showroom operations efficiently.

Qualifications and Skills

• Proficiency in customer relationship management with a strong focus on building lasting client connections through personalized services and exceptional communication.
• Expertise in developing and implementing sales strategies that drive revenue growth and achieve sales targets effectively.
• Proven ability in team leadership to lead and motivate showroom staff, fostering a positive and productive work environment.
• Strong skills in training and development to mentor team members, enhancing their product knowledge and customer service abilities.
• Competence in data analysis to make informed business decisions by interpreting sales data, customer feedback, and market trends.
• Visual Merchandising (Mandatory skill) to create and maintain visually appealing displays that attract and engage customers.
• Inventory Management (Mandatory skill) for effectively managing stock levels, ensuring availability of products, and minimizing shrinkage.
• Point of Sale (POS) Systems (Mandatory skill) to efficiently manage transactions, process sales, and track customer orders.

Roles and Responsibilities

• Oversee daily showroom operations, ensuring a seamless and exceptional customer experience from entry to exit.
• Lead the sales team in achieving individual and collective showroom sales goals, providing guidance and support as needed.
• Implement effective sales strategies and promotional plans to attract new clientele and retain existing customers.
• Maintain the highest standards of visual merchandising to create an engaging and luxurious shopping environment.
• Develop and maintain strong customer relationships by providing personalized assistance and tailor-made apparel solutions.
• Monitor inventory levels, coordinate with suppliers for stock replenishment, and manage inventory discrepancies promptly.
• Train and mentor team members continuously, focusing on enhancing their product knowledge and customer service skills.
• Utilize data analysis to assess sales performance, forecast trends, and make strategic decisions to optimize showroom operations.