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Customer Care Executive

Puducherry
Cuddalore
Full-Time
Fresher: Less than 1 year
Posted on Mar 25 2025

About the Job

Skills

Communication Skills
Customer Relationship Management (CRM) Software
Zendesk
Salesforce Service Cloud
Live Chat Software
Conflict Resolution
Data Analysis with Excel
Customer Feedback Management

Job Summary

Customer Care Executive/ Telecaller


Job Details:


Profile Requirement:

- Good Verbal and Written Communication skills.

- Good logical reasoning & analytical skills.

- Able to interact with customers via chat, should be able to answer servicing questions.



Job Details:

- Working with customers/employees to identify computer problems and advising on the solution

- Logging and keeping records of customer/employee queries

- Testing and fixing issues and downtime


Eligibility:

- Any Graduate (Freshers & Experienced) can apply.

- Candidates less than 25 years of age can apply.

- Diplomas and college dropouts can also apply.

- Pondicherry Candidate is preferable


Responsibilities and Duties

Job Details:

- Working with customers/employees to identify computer problems and advising on the solution

- Logging and keeping records of customer/employee queries

- Testing and fixing issues and downtime


Qualifications and Skills

Eligibility:

- Any Graduate(Freshers & Experienced) can apply.

- Candidates less than 25 yrs of age can apply.

- Diplomas and college dropouts can also apply.

- Pondicherry Candidate is preferable

About the company

Cherri Technologies is an innovative and creative Web Development and Video Broadcasting Services ( Online TV) company in India. Based at Pondicherry and Chennai. We provide effective, creative and extravagant Web Design, Graphic Design, Web Development,Search Engine Optimization(SEO), Content Management System (CMS) websites,E-Commerce Website Development, Web Hosting, Web Casting (Online TV), IP ...Show More

Industry

IT Services and IT Consul...

Company Size

11-50 Employees

Headquarter

Pondicherry, Pondicherry

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