Customer Support
Customer Support 48
Applications
48
Applications
Bangalore Urban
Full-Time
Fresher: Less than 1 year
₹ 15K - ₹ 21K (Per Month)
Posted on Mar 15 2024
About the Job
Skills
English & Tamil
Hindi & Bhojpuri
Hindi & Gujarati
Hindi & Marathi
Communication
Customer Service
Qualification - 10+2, Any Grauates
Conduct outbound calls to customers to understand the reason for not paying EMI.
Collect the promise to pay date from the customer and provide the data to the field collection team
for further collection.
Use scripted surveys to ask relevant questions and ensure consistent data collection.
Maintain friendly and professional behavior while interacting with customers to
encourage open and honest responses.
Record customer responses accurately and efficiently in the designated database or
CRM system.
About the company
Chaitanya India Fin Credit is an NBFC-MFI arm of Navi Group with a mission to make financial services simple, accessible and affordable. Navi Group was founded by Sachin Bansal (Co-founder of Flipkart & IIT Delhi) and Ankit Agarwal (Ex-Deutsche Bank, IIM Ahmedabad & IIT, Delhi) in 2018 and is into the financial services space by offering digital personal loans, home loans, mutual funds, he ...Show More
Chaitanya India Fin Credit is an NBFC-MFI arm of Navi Group with a mission to make financial services simple, accessible and affordable. Navi Group was founded by Sachin Bansal (Co-founder of Flipkart & IIT Delhi) and Ankit Agarwal (Ex-Deutsche Bank, IIM Ahmedabad & IIT, Delhi) in 2018 and is into the financial services space by offering digital personal loans, home loans, mutual funds, health insurance and micro-loans. The company has its headquarters in Bengaluru.
Chaitanya India is the fastest-growing systemically important NBFC-MFI with a growth rate of 58% and an AUM of INR 1,396 Crores in the FY20-21. The Company is looking to expand PAN India and has set a target AUM of INR 10,000 Cr by 2025. In May 2021, India Ratings assigned Chaitanya âIND A'/Stable, which talks about the quality of the portfolio, experience in the microfinance industry, strong capital structure and credit strengths.
Chaitanya offers a plethora of opportunities and promotes open-door culture with top management maintaining a close connection with the employees at various levels and across all the areas. During this period of rapid growth, Chaitanya is excited to see how youthful talent develops into inspirational professionals. ...Show Less
Company Size
11-50 Employees
Headquarter
Bangalore