Bangalore Urban
Full-Time
Fresher: Less than 1 year
15K - 21K (Per Month)
Posted on Mar 15 2024

About the Job

Skills

English & Tamil
Hindi & Bhojpuri
Hindi & Gujarati
Hindi & Marathi
Communication
Customer Service

Qualification - 10+2, Any Grauates


Conduct outbound calls to customers to understand the reason for not paying EMI.

 Collect the promise to pay date from the customer and provide the data to the field collection team

for further collection.

 Use scripted surveys to ask relevant questions and ensure consistent data collection.

 Maintain friendly and professional behavior while interacting with customers to

encourage open and honest responses.

 Record customer responses accurately and efficiently in the designated database or

CRM system.

About the company

Chaitanya India Fin Credit is an NBFC-MFI arm of Navi Group with a mission to make financial services simple, accessible and affordable. Navi Group was founded by Sachin Bansal (Co-founder of Flipkart & IIT Delhi) and Ankit Agarwal (Ex-Deutsche Bank, IIM Ahmedabad & IIT, Delhi) in 2018 and is into the financial services space by offering digital personal loans, home loans, mutual funds, he ...Show More

Company Size

11-50 Employees

Headquarter

Bangalore