Operations Executive

72

Applications

Bengaluru
Full-Time
Junior: 1 to 3 years
16K - 19K (Per Month)
Posted on Jan 12 2024

About the Job

Skills

Operations Management
MIS
Verification And Validation (V&V)
Report Writing
Client Relations
Vendor Management
Interpersonal Communication
Microsoft Excel

Position: Operations – Executive

Job Location: Banashankari, Bengaluru,


Requirements:

Excellent English Communication – Voice.

Basic Computer Skill (Excel, Typing)


Key Responsibilities:

• First point of contact (SPOCs ) for clients and focus of the role is to provide excellence in customer service and to maximize the client experience.

• Interaction with customers over the phone, in person or via email.

• Documentation and Securing records from current customers.

• Maintain and develop existing and new customers through planned individual account support and liaison with internal processing staff.

• Conduct employment verification either through calls or online.

• Generate reports from the information obtained through verification and maintain confidentiality of both candidate and the clients.

• Coordinate with HRs, Directors and other officials for the verification.

• Handle client queries and escalation calls.

• Ensure that the internal/external quality targets are met.


About cFIRST  

 

cFirst Background Checks LLP is a part of the Vora Group-a Cincinnati based privately held equity group that specializes in building innovative IT companies worldwide. The group portfolio consists of 13 ventures in the software services and infrastructure solutions space employing over 3000 people worldwide. Built over 21 years, the Vora Group has an impeccable reputation for its integrity, quality, business savvy and speed of execution.   

 

In India, we are based at Ahmedabad (Head Office), Bangalore, and Mumbai. cFirst provides cost-effective and customized background check solutions through an industry leading, easy-to-use web-based system. We are ISO 27001:2013 certified, NAPBS and NASSCOM NSR empaneled. We are a trusted source of background check information for organizations ranging from small, local business owners to global Fortune 500 companies. 

 

For more details visit our company website: www.cfirst.io ; www.cogbee.io



Regards

Jagrut Shah

cFirst Llc.

9904298711

www.cfirst.io ; www.cogbee.io

About the company

cFIRST is a digital global background screening service provider headquartered in Cincinnati, Ohio. We excel at impact-driven innovation in the background screening industry having completed over 5000000+ successful checks across 200+ countries. We operate from our offices in Ohio, New Hampshire, and Wisconsin, along with three offices in India. cFIRST provides key compliance forms for FCRA ...Show More

Industry

Human Resources Services

Company Size

51-200 Employees

Headquarter

Ahmedabad

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