Position: IT Executive

Job Location: Prahladnagar, Ahmedabad

Roles and responsibilities:

Infrastructure Setup:

Spearhead the design and implementation of the IT infrastructure for the office, including networking, servers, and workstations.

Collaborate with vendors and contractors to ensure timely and efficient deployment of hardware and software.

Network Security:

Implement and manage robust firewall configurations to safeguard the organization's data and systems.

Monitor and respond to security incidents, ensuring the integrity and confidentiality of sensitive information.

Communication Systems:

Deploy and maintain an effective intercom system for seamless communication within the office.

Collaborate with telecommunications providers to optimize connectivity and ensure reliable communication channels.

Switching and Routing:

Configure and manage L2 and L3 switches to optimize network performance and ensure scalability.

Troubleshoot network issues and implement solutions to minimize downtime.

ISMS Processes:

Establish and maintain Information Security Management System (ISMS) processes to safeguard the organization against cyber threats.

Conduct regular risk assessments and implement necessary controls to mitigate potential security risks.

System Maintenance:

Perform regular system updates, patches, and upgrades to ensure all systems are running at peak efficiency.

Conduct routine system audits and implement improvements to enhance overall performance.

Documentation and Training:

Develop comprehensive documentation for IT systems, processes, and procedures.

Provide training and support to end-users on IT best practices and security awareness.

Vendor Management:

Engage with IT vendors to ensure timely delivery of services and resolve any issues that may arise.

Evaluate and recommend new technologies and solutions to enhance the IT infrastructure.

Hardware Troubleshooting:

Proficient in diagnosing and resolving hardware issues in laptops from major manufacturers, including Apple, Lenovo, HP, and Dell.

Experience with troubleshooting hardware components such as processors, memory, storage, and peripherals.

Operating Systems:

Expertise in troubleshooting and providing technical support for both Windows and Ubuntu operating systems on laptops.

Ability to resolve software-related issues, install updates, and optimize system performance.

Device Compatibility:

In-depth knowledge of ensuring compatibility between various laptop models and operating systems.

Familiarity with drivers and firmware updates to enhance device functionality.

Remote Support:

Proven experience in providing remote support for laptop-related issues, ensuring minimal disruption for remote or traveling employees.

Utilize remote assistance tools effectively to troubleshoot and resolve problems.

Requirements:

Bachelors degree in Computer Science, Information Technology, or related field.

Proven experience as a Senior IT Administrator or similar role.

In-depth knowledge of networking protocols, security frameworks, and system administration.

Strong expertise in configuring and managing firewalls, L2/L3 switches, and intercom systems.

Experience with Information Security Management Systems (ISMS) processes.

Excellent troubleshooting and problem-solving skills.

Strong communication and interpersonal abilities.

Relevant certifications such as CCNA, CCNP, CISSP, CISA, understanding ISO 27001 ISMS, GDPR Compliance or equivalent.

Azure / Cloud advanced routing experience is a plus.

About cFIRST

cFirst Background Checks LLP is a part of the Vora Group-a Cincinnati based privately held equity group that specializes in building innovative IT companies worldwide. The group portfolio consists of 13 ventures in the software services and infrastructure solutions space employing over 3000 people worldwide. Built over 21 years, the Vora Group has an impeccable reputation for its integrity, quality, business savvy and speed of execution.

In India, we are based at Ahmedabad (Head Office), Bangalore, and Mumbai. cFirst provides cost-effective and customized background check solutions through an industry leading, easy-to-use web-based system. We are ISO 27001:2013 certified, NAPBS and NASSCOM NSR empaneled. We are a trusted source of background check information for organizations ranging from small, local business owners to global Fortune 500 companies.

For more details please visit our company website: www.cfirst.io

Interested candidates can share their resume on recruitment.ahd@cfirstverify.com or WhatsApp on 9904298711. Can call between Mon-Fri - 10:00AM to 07:00 PM.

Regards

Bhavi Mankodiya

cFirst Llc.

9904298711

www.cfirst.io ; www.cogbee.io