Position: Customer Success Executive

Job Location: Ahmedabad

Requirements:

Good/Excellent English Communication – Voice.

Basic Computer Skill (Excel, Typing)

Job purpose: To interact with Candidates on a regular basis and to ensure that delivery standards are met as per requirement

Key Responsibilities:

•         First point of contact (SPOC) for candidates and focus of the role is to provide excellence in customer service and to maximize the client experience.

•         Conduct Interviews through calls or email/online.

•         Documentation and securing records from entities along with coordinate with HRs, Directors and other officials for the interviews.

•         Handle candidate queries and escalation calls.

•         Ensure that the internal/external quality targets are met.

For more details visit www.cogbee.io