Client Service Executive
Client Service Executive2
Applications
2
Applications
Ahmedabad
Full-Time
Junior: 1 to 3 years
₹ 19K - ₹ 23K (Per Month)
Posted on Jun 06 2024
Not Accepting Applications
About the Job
Skills
Interpersonal Skills
English communication
Verbal & Written communication
Client Services
Operations Management
MIS
Verification And Validation (V&V)
Requirements: Executive - Client Service
Graduate with Excellent English Communication
Basic Computer Skill (Excel, Typing)
Job purpose: To interact with client on a regular basis and to ensure that delivery standards are met as per requirement
Key Responsibilities:
- First point of contact (SPOCs ) for clients and focus of the role is to provide excellence in customer service and to maximize the client experience.
- Interaction with customers over the phone, in person or via email.
- Documentation and Securing records from current customers.
- Maintain and develop existing and new customers through planned individual account support and liaison with internal processing staff.
- Conduct employment verifications either through calls or online.
- Generate reports from the information obtained through verifications and maintain confidentiality of both candidate and the clients.
- Coordinate with HRs, Directors and other officials for the verification.
- Handle client queries and escalation calls.
- Ensure that the internal/external quality targets are met.
Interested candidate can revert with your resume on cfirst.recruitment@cfirstverify.com
Regards
Jagrut Shah
cFirst Llc
www.cfirst.io
9904298711
About the company
cFIRST is a digital global background screening service provider headquartered in Cincinnati, Ohio. We excel at impact-driven innovation in the background screening industry having completed over 5000000+ successful checks across 200+ countries.
We operate from our offices in Ohio, New Hampshire, and Wisconsin, along with three offices in India. cFIRST provides key compliance forms for FCRA ...Show More
cFIRST is a digital global background screening service provider headquartered in Cincinnati, Ohio. We excel at impact-driven innovation in the background screening industry having completed over 5000000+ successful checks across 200+ countries.
We operate from our offices in Ohio, New Hampshire, and Wisconsin, along with three offices in India. cFIRST provides key compliance forms for FCRA and State Compliant Reporting easing the compliance process for you. Committed to building a transparent, fair, and one-of-a-kind team for every organization, our verification services comprise of -
⢠Employment Screening
⢠Education Verification
⢠Criminal Screening
⢠Drug and Alcohol
⢠Civil Checks
⢠Driver and MVR
⢠Psychometric Test
⢠SSN and Address Verification
⢠FACIS Screening
⢠Professional License Verification
⢠Credit Reports
⢠Social Media Screening
⢠Continuous Monitoring
cFIRST is equipped with an extensive repository of suspected fraudulent organizations and universities to ensure quality hiring at your organization. An ISO 27001:2013 certified organization, we are accredited by NSR, IIAF, QIC, NABPS, Quest International, PBSA, and NASSCOM.
Striving towards providing the most secure, efficient, and reliable workforce for Fortune 500 and other promising businesses, we specialize in minimal screening turnaround time, ranging between 48-72 hours of decisive reports rate with continuous monitoring, tailor-made for each client and integrated with some of the top players in the business.
cFIRST is the part of a comprehensive talent acquisition ecosystem that addresses most of the recruitment industry challenges right from sourcing to onboarding. ...Show Less
Industry
Human Resources Services
Company Size
51-200 Employees
Headquarter
Ahmedabad
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