Company Overview

Cemech Luxury Paints is South India's leading luxury paint manufacturer. We specialize in producing high-quality, affordable luxury paints that are perfect for complementing built spaces and facilities. As a company, we understand the importance of getting the right color combination to make a space stand out. Our paints are made with the highest quality products and materials, ensuring a flawless finish.

Job Overview

We are seeking a skilled Tele Caller to join our team at Cemech Luxury Paints. As a Tele Caller, you will be responsible for reaching out to potential customers, answering their questions about our luxury paint products, and persuading them to make a purchase. This is a full-time role based in Hyderabad, Telangana, India, and we are looking for candidates with 1 to 3 years of prior experience in a similar position.

Qualifications and Skills

• 1 to 3 years of experience as a Tele Caller or in a similar telemarketing role
• Excellent verbal communication skills
• Ability to persuade and influence customers
• Knowledge of luxury paint products and their application
• Strong customer service and problem-solving skills
• Proficiency in using CRM software
• Target-oriented mindset with a drive to achieve sales goals
• Ability to work effectively in a team environment

Roles and Responsibilities

• Reach out to potential customers via telephone to introduce and promote our luxury paint products
• Answer incoming calls from customers regarding product inquiries, pricing, and delivery
• Provide accurate information to customers regarding product features, benefits, and usage
• Persuade customers to make a purchase by highlighting the unique qualities of our luxury paint products
• Maintain a high level of product knowledge to effectively address customer queries
• Record customer details, interactions, and sales activities in the CRM system
• Follow up with customers to ensure customer satisfaction and identify potential upsell opportunities
• Achieve weekly and monthly sales targets as set by the sales manager
• Collaborate with the sales team to devise effective sales strategies and promotional campaigns