TELECALLER33
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33
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About the Job
Skills
Company Overview
Celebrity Wings Entertainment Private Limited specializes in Brand Promotions, Influencers and Celebrity Management. Our team, comprising 11-50 employees, is dedicated to offering top-notch services in the entertainment industry. Headquartered in Hyderabad, our company is committed to delivering high-quality experiences. For more information, visit our website at www.celebritywingss.com.
Job Overview
We are seeking a motivated and dynamic Telecaller to join our team at Celebrity Wings Entertainment Private Limited. This is a mid-level remote position based in Bengaluru. As a Telecaller, you will be responsible for reaching out to potential clients and promoting our brand and services. The ideal candidate will have a knack for communication and a passion for customer service.
Qualifications and Skills
- Excellent communication skills to effectively convey information and engage with clients.
- Persuasive abilities to encourage clients to utilize our services and see their value.
- Active listening skills to understand client needs and tailor responses accordingly.
- Customer service orientation to prioritize and address client concerns and queries.
- Ability to handle objections calmly and professionally to maintain positive client interactions.
- Time management skills to balance multiple client calls and administrative tasks efficiently.
- Empathy to connect with clients, understand their needs, and provide appropriate solutions.
- Resilience to handle rejection and continue pursuing leads with a positive attitude.
Roles and Responsibilities
- Contact potential clients via phone to introduce company services and build relationships.
- Answer client inquiries and provide detailed information about our brand and services.
- Maintain an up-to-date client database with accurate information about interactions.
- Identify client needs and propose suitable company offerings to meet those needs.
- Handle client objections and provide appropriate solutions to overcome them.
- Schedule follow-up calls and appointments to nurture client relationships.
- Collaborate with the marketing team to provide feedback on client responses and market trends.
- Achieve individual and team targets by converting leads into clients.
About the company
Company Size
11-50 Employees
Headquarter
Hyderabad
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