Company Overview

Celebrity Wings Entertainment Private Limited specializes in Brand Promotions, Influencers and Celebrity Management. Our team, comprising 11-50 employees, is dedicated to offering top-notch services in the entertainment industry. Headquartered in Hyderabad, our company is committed to delivering high-quality experiences. For more information, visit our website at www.celebritywingss.com.

Job Overview

We are seeking a motivated and dynamic Telecaller to join our team at Celebrity Wings Entertainment Private Limited. This is a mid-level remote position based in Bengaluru. As a Telecaller, you will be responsible for reaching out to potential clients and promoting our brand and services. The ideal candidate will have a knack for communication and a passion for customer service.

Qualifications and Skills

• Excellent communication skills to effectively convey information and engage with clients.
• Persuasive abilities to encourage clients to utilize our services and see their value.
• Active listening skills to understand client needs and tailor responses accordingly.
• Customer service orientation to prioritize and address client concerns and queries.
• Ability to handle objections calmly and professionally to maintain positive client interactions.
• Time management skills to balance multiple client calls and administrative tasks efficiently.
• Empathy to connect with clients, understand their needs, and provide appropriate solutions.
• Resilience to handle rejection and continue pursuing leads with a positive attitude.

Roles and Responsibilities

• Contact potential clients via phone to introduce company services and build relationships.
• Answer client inquiries and provide detailed information about our brand and services.
• Maintain an up-to-date client database with accurate information about interactions.
• Identify client needs and propose suitable company offerings to meet those needs.
• Handle client objections and provide appropriate solutions to overcome them.
• Schedule follow-up calls and appointments to nurture client relationships.
• Collaborate with the marketing team to provide feedback on client responses and market trends.
• Achieve individual and team targets by converting leads into clients.