JOB DESCRIPTION: Receptionist/Operations

TYPE: FULL TIME

CLINIC NAME: CB Physiotherapy Greater Kailash

LOCATION: LG Floor, S-210, 80 Feet Rd, Block S, Greater Kailash II, Greater Kailash, New Delhi, Delhi 110048

ROLE SUMMARY:

We are looking to hire a receptionist at our Physiotherapy Clinic with excellent organizational and administrative skills.

ROLES and RESPONSIBILITIES:

• Provides administrative support to the rehab team, including but not limited to: registering patients, answering phone calls, follow-up on leads/enquiries, booking appointments, following up on email inquires, management of incoming referrals, mail and faxes, and other administrative duties
• Ensures a good flow in the clinic by managing patient's appointments and wait time
• Answering patient inquiries, phone calls, emails and providing assistance in order to ensure a positive clinic experience on every visit
• Reviews and updates patients demographics and obtains necessary information as required
• Processes payments on point of sale machine, G-pay, Paytm, etc, and managing accounts.

REQUIREMENTS:

• Previous experience in a medical office-physiotherapy clinic is an asset.
• Administrative or customer service experience, including in a medical field is considered an asset.
• Experience with any practice management solution is an asset.
• Computer proficiency including Microsoft Office and email required experience with electronic charting systems and/or fax.
• Effective communication skills both oral and written English.
• Good organizational skills with a desire and the initiative to develop the full-time position into a leadership role.
• Ability to ensure professionalism in all communications with existing and potential patients and deliver superior service to patients and colleagues.

QUALIFICATION:

• Any Graduate with relevant Experience.

SALARY:

• 15k - 18k with incentives