Job Overview

Senior Business Development Manager with 7 to 10 years experience needed at Caterpillar Cargo Solutions India Private Limited in Pune, Mumbai, Delhi and Ahmedabad. Full-Time employment with a focus on freight forwarding sales and client relations.

Qualifications and Skills

• Experience in freight forwarding sales
• Strong negotiation skills
• Proficient in Customer Retention strategies
• Ability to maintain and enhance client relations
• Improve profitability.
• Timely collection for outstanding.
• Prepare Standard Operating Procedures (SOP's) for customer instructions.
• Collaborate with other departments, including operations and finance, to ensure a seamless customer experience.
• Analyze market trends and competitor activities to identify business opportunities.
• Participate in industry events and conferences to promote the company and build relationships with potential clients.

Roles and Responsibilities

• Develop and implement strategic business development plans to achieve company growth
• Identify new business opportunities and build strong relationships with clients
• Ability to analyze data, identify trends, and make informed decisions.
• Negotiate and close sales deals to meet revenue targets
• Manage customer accounts and ensure high levels of customer satisfaction
• Collaborate with internal teams to optimize service delivery and exceed customer expectations