• Calling existing leads (inquired customers) to persuade them to purchase products and services.

• Answering Customer calls and assist them in purchase

• Timely take follow ups to close purchase inquiry

• Using sales scripts proffered by the company to drive sales and respond to customer inquiry.

• Accurately recording details of customer’s purchase orders.

• Successfully convert the leads into sales.

• Probe customer to understand need and answer questions about products or the company

• Ask questions to understand customer requirements and close sales

• Guide customers to select right payment platform from available options

• Pitch available offers and benefits provided by the company

• Help customer to place an online order

• Coordinate with concern team to process the order

• Developing in-depth knowledge of customer products and services to make suitable recommendations based on customer’s needs and preferences.

• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

• Developing and sustaining solid relationships with customers to encourage repeat business.