Company Overview

Career Mantra is a professional organization based in Pune that specializes in career counselling, skill development, and recruitment services. Our mission is to empower individuals to achieve their career goals through personalized guidance, resume building, interview preparation, and corporate training. We aim to bridge the gap between talent and opportunity, fostering growth and success for job seekers and businesses.

Job Overview

We are seeking a motivated and dynamic Relationship Manager for a full-time position at our Wakad, Pune location. This mid-level role is integral to enhancing the customer experience by developing and maintaining strong relationships with our clients. The Relationship Manager will work closely with various teams to ensure seamless service delivery and client satisfaction.

Qualifications and Skills

• Communication Skills (Mandatory skill): Clear and concise communication is vital for building and maintaining strong client relationships.
• Negotiation Skills (Mandatory skill): Ability to navigate discussions to reach mutually beneficial agreements and foster client satisfaction.
• Problem-Solving (Mandatory skill): Expertise in identifying client issues and presenting effective and efficient solutions.
• Customer Relationship Management: Proficiency in managing and enhancing client relationships through strategic interaction.
• Sales Skills: Experience in using persuasive techniques to drive customer engagement and meet sales targets.
• Interpersonal Skills: Capacity to connect with clients on a personal and professional level, enhancing satisfaction and loyalty.
• Analytical Skills: Ability to assess client needs and market trends to inform strategic planning and decision-making.
• Time Management: Strong organizational skills to balance multiple client accounts and responsibilities effectively.

Roles and Responsibilities

• Build and maintain strong relationships with existing and prospective clients to drive customer retention and growth.
• Identify client needs and collaborate with internal teams to develop tailored solutions.
• Manage client accounts, ensuring all inquiries and issues are addressed promptly and effectively.
• Negotiate contract terms and close agreements to maximize profits while maintaining client satisfaction.
• Conduct regular meetings or calls with clients to review progress and provide updates on services.
• Analyze client feedback and suggest improvements to enhance service offerings.
• Stay updated with the latest market trends and competitor activities to inform strategic planning.
• Prepare and present reports on client account status and business performance metrics.

(Core knowledge in PG and PGDM)

Location:- Wakad Pune

Working Days:-Monday to Saturday

Working hours:-10am to 6pm

Salary:-3LPA to 6LPA ( Immediate Joiners)

HR Padmashree

9834080389 

padmashree@careermantraedu.in

Industry

Education

Employment Type

Full Time