We are looking Freshers/ min 1yr exp in any customer support process/ International voice experience candidates with Excellent communication skills in English.

For more info contact HR Kavya-9884225545.

Process :

Customer Support - International Voice Process.

Sector/ Industry

Banking & Financial Services

Expertise

* Fresher or Experience *Excellent English communication skills* Should be open to work on Night Shift * Hybrid Model (WFH & WFO) *Any UG Degree Must *Should be good at Typing

Responsibilities

Handling customer inquiries, responding to customer questions, concerns and feedback. Troubleshooting and resolving customer complaints or disputes, providing accurate and detailed information about product and services. Escalating and identifying complex issues to management for resolution. Building rapport, trust and loyalty with customers.

Languages

Excellent English communication must.

Minimum Qualification

Any Degree, Must produce photocopy of educational certificates and experience certificates at the time of joining.

Screening

HR Round, Assessment, OPS and Client round.

Salary:

2.00 LPA- 4.3 LPA

Work Location and Mode

Gurgaon/ Mumbai

Work days

5 days, 24*7 Process- Rotational week off and shift

Work hours

Any 9 hours including one hour break- Cab will be provided. Transportation boundary limits must be considered.

Interested candidates can apply or contact HR Kavya-9884225545

Regards,

HR Manager