Customer Support Executive (Hindi/Tamil)
Customer Support Executive (Hindi/Tamil)235
Applications
235
Applications
Chennai
Delhi
Bangalore Urban
Hyderabad
Coimbatore
Full-Time
Junior: 1 to 3 years
₹ 1L - ₹ 2L (Per Year)
Posted on Aug 01 2024
Not Accepting Applications
About the Job
Skills
Tamil voice
Hindi voice
Excellent communication skills in English
Customer support
Domestic Voice
Voice processs
Outbound process
Inbound process
Role & responsibilities
Principal Duties & Responsibilities:
- The customer support representatives will answer daily customer correspondence through voice methods.
- These call center representatives provide order assistance and product information in an efficient and professional manner.
- Working in a blended process of both Inbound and Outbound. Provide knowledgeable answers to questions about our product, pricing, availability and dispatch
- Provide accurate, valid, and complete information by using the right resources within the company.
- Handle Customer Complaints and Escalations.
- Provide solutions for basic problems, work within the time limits provided, and take ownership of issues.
- Go the extra mile to engage with Customer Requirements
Who all can apply?
- Excellent communication skills . Must be fluent in both English and Hindi/Tamil(spoken)
- Graduates with minimum 1 year experience can apply
- BPO experience will be preferred
- Work window: 9 hours, 6 days working. 24x7 operations
- 6 days a week
- Should have their own laptop and WIFI connection
- People looking for customer care specialist, customer support representative, customer relations representative, call center representative, BPO executive, front desk agent, guest service agent, customer service manager, senior customer service representative, customer care manager, customer service team lead, international tech support representative, international voice process, product support, customer care executive, night shift, receptionist, customer service executive, customer support executive, international bpo, US shift, UK shift jobs can also apply
System Requirement-
- Core i5 gen 7 or above
- 8GB RAM
- genuine windows 10 or 11 with latest service pack; fixes/patch management to be carried out by partner on these end-points at regular intervals (virus definition updates, windows updates as the examples)
- Camera availability is must
- >=20Mbps internet connection (broadband connection is most preferred and mobile hotspot is not allowed)
- Genuine/Full version of Endpoint protection on the system
- Compatible USB headsets for WFH users
- UPS is mandatory
- EDR installation is a must
Perks and benefits
Salary : 17k to 19k CTC
Interested candidates can contact to HR Kavya-9884225545 for interview schedules.
Regards,
HR Manager
About the company
CapTalent HR is an end to end HR consulting firm located in Chennai catering to the needs of organisations in India & Globally. We are one of the very few firms equipped to provide comprehensive end-to-end HR services platform to our clients. Given the high cost, legal complexity and administrative burden associated with: >>Recruitment & Staffing, >>Training & Development, >>Payroll & Compensation ...Show More
CapTalent HR is an end to end HR consulting firm located in Chennai catering to the needs of organisations in India & Globally. We are one of the very few firms equipped to provide comprehensive end-to-end HR services platform to our clients. Given the high cost, legal complexity and administrative burden associated with: >>Recruitment & Staffing, >>Training & Development, >>Payroll & Compensation Management, >>Background Verification/Check >>HR Turnkey Projects >>overall Employee Handling System(HCM/HRMS, Onboarding till Exit Interviews etc.) and other HR functions in India, corporations are increasingly seeking to outsource these functions. Our dynamic team is well specialized and experienced in handling Recruiting, Training & Developing corporate employees according to the needs of the client. Our qualified and brilliantly experienced team helps us understand the core needs of our clients and meet them in the best possible manner. And that is what makes us Client Centric. Your success is our success. As experienced business leaders ourselves, we can better understand your overall business challenges and opportunities and provide rich consultative expertise ...Show Less
Industry
Human Resources Services
Company Size
11-50 Employees
Headquarter
Chennai
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