Customer Support Executive
Customer Support Executive54
Applications
54
Applications
Mumbai
Full-Time
Fresher: Less than 1 year
₹ 2.5L - ₹ 3.5L (Per Year)
Posted on Aug 20 2023
About the Job
Skills
excellent communication skills
BPO
Voice process
US calls
US process
International voice
customer service
customer support
Looking for customer service experienced candidates with excellent communication skills in English.
Job Description:
- Excellent communication skill, Versant level 5 must.
- Graduate with minimum 6 month of work experience in customer service only, preferably inbound services. (Customer service / Hospitality / international calling experience / Telecom / D2H / Calling / Tele caller)
- Typing Test – 25-30 WPM with 85% accuracy
- Working window 24x7 (Male) 7am to 9pm (females).
- Salary : Graduate ( 6-11 months work exp ) – 3.20 lacs, Graduate ( 12 month plus work exp ) - 3.25 – 3.50 Lacs.
- Additionally we are paying 25K as bonus which will be paid in 2 installments (First installment post completion of 3 months and rest post completion of 6 months in the system).
- Six days Working & 1 rotational week-off, 9 hours shift.
- Address- Wing 1 & 2, IT 2nd Floor, TechM, near Oberoi Garden, Boomerang Building, Chandivali, Andheri East, Mumbai.
- Net take home ranges from 21500 Rs to 23500 Rs. ( DO NOT Communicate about any additional incentives apart from Net take home)
Interview Process:
- HR screening round
- Operations interview
- Versant assessment (VETI 5), Numerical assessment and Psychometric test. (10am to 3pm)
- Final client Interview (Face to Face)
For more info contact HR Kavya 9884001531 for interview schedules.
About the company
CapTalent HR is an end to end HR consulting firm located in Chennai catering to the needs of organisations in India & Globally. We are one of the very few firms equipped to provide comprehensive end-to-end HR services platform to our clients. Given the high cost, legal complexity and administrative burden associated with: >>Recruitment & Staffing, >>Training & Development, >>Payroll & Compensation ...Show More
CapTalent HR is an end to end HR consulting firm located in Chennai catering to the needs of organisations in India & Globally. We are one of the very few firms equipped to provide comprehensive end-to-end HR services platform to our clients. Given the high cost, legal complexity and administrative burden associated with: >>Recruitment & Staffing, >>Training & Development, >>Payroll & Compensation Management, >>Background Verification/Check >>HR Turnkey Projects >>overall Employee Handling System(HCM/HRMS, Onboarding till Exit Interviews etc.) and other HR functions in India, corporations are increasingly seeking to outsource these functions. Our dynamic team is well specialized and experienced in handling Recruiting, Training & Developing corporate employees according to the needs of the client. Our qualified and brilliantly experienced team helps us understand the core needs of our clients and meet them in the best possible manner. And that is what makes us Client Centric. Your success is our success. As experienced business leaders ourselves, we can better understand your overall business challenges and opportunities and provide rich consultative expertise ...Show Less
Industry
Human Resources Services
Company Size
11-50 Employees
Headquarter
Chennai
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