1. Pre-sales Engagement:

• Conduct pre-sales consultations to understand clients' communication needs and goals.
• Demos for potential clients on the value and features of WhatsApp Business API and other Caprus Digital services.
• Deliver customized, interactive product demonstrations tailored to client-specific use cases.
• Identify and qualify potential leads through social media platforms, telecalling, and email campaigns.
• Collaborate with the sales team to create compelling proposals and presentations.
• Maintain a robust pipeline of prospects and track progress using CRM tools.
• Serve as the primary point of contact during the onboarding process, ensuring smooth integration of WhatsApp Business API solutions.
• Coordinate with internal technical teams to address client-specific requirements.
• Provide ongoing support during the transition to ensure customer satisfaction and retention.
• Stay abreast of CPaaS trends and advancements, particularly related to WhatsApp Business API, Cloud PBX, and RCS solutions.
• Gather feedback from clients to inform product development and marketing strategies.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum 5 years of experience in sales or pre-sales, preferably within the CPaaS or digital communication space.
• Strong understanding of WhatsApp Business API functionalities and use cases.
• Excellent communication, presentation, and negotiation skills.
• Proven ability to meet or exceed sales targets in a competitive environment.
• Hands-on experience with lead generation via social media platforms and telecalling. Preferable Females only

Why Join Caprus Digital?

• Work with a diverse range of cutting-edge communication services such as Cloud PBX, CRM, Global Voice, Global SMS, RCS, and Virtual Numbers.
• Opportunity to lead innovative projects in the fast-evolving CPaaS industry.
• A collaborative and growth-oriented work environment.
• Competitive compensation and professional development opportunities.