Relationship Manager For book publication Company in sector 4,Gurgaon
Relationship Manager For book publication Company in sector 4,Gurgaon7
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About the Job
Skills
Requirement : Relationship Manager
Roles and Responsibilities
- Ticket: will respond to tickets generated by students
- Live chat- live chat to respond students issues, sales query, complaint, update etc related to books, courses, test pass, upcoming books, e-books related issues
- Outbound and inbound phone calls
- Telegram channels
- Other social media respond, promotion
- Blog writing
- Digital Marketing
- Bookshops keepers engagement activities like new book launch messages
- Data management
- feedback collection
- Error correction in books- management
- courses management
Skills required:
1. Excellent written communication skills
2. Good communication skills
3. Voice clarity
4. Good command of excel and data analysis
5. Analytical skills
Education: B.tech/ MBA Full time
Experience: 1-2 year experience in education/ call center/BPO/ banking/hospitality/service /etc
Sex: male or female
Age limit: Max. 30 years
Joining: within max. 15 days
Job Location: Pinnacle office, MM Tower, Railway road Gurgaon
Working days: Monday to Saturday: 9am-5pm, in case extra work, over time is paid
Location: sector 4, Railway Road, Gurgaon 12206
About the company
Industry
Human Resources Services
Company Size
2-10 Employees
Headquarter
Gurgaon
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