CRM/ Customer support For Logistic Company in Sector 53-54 Gurgaon(Near Metro) Salary - 25-35 K

Requirements:

·  Good Communication and presentation skills

·  Good knowledge of MS Office (Powerpoint, Excel etc.)

·  Keen interest in Logistics

·  Willing to Learn and implement

·  Attitude to explore new things

·  Willing to give commitment and should be flexible.

Roles and responsibilities:

·  Coordinating with customer and handling their queries regarding any issues

·  Excellent with coordination & problem solving, providing timely solutions

·  Handling client escalations and closures

·  Checking MIS Report on daily basis and sharing the same with customer.

·  To Ensure all shipments to be picked up and connected from origin as per defined TAT

·  Generation of required documents for Transportation i.e LR, GP, Ewaybill etc.

·  Generation of Invoices for the allotted customers and on time submission

·  Timely payment collection

·  Coordinating with WH for the daily System entries and transactions

·  Coordinating with the WHs for the stock reconciliation as per schedule

·  Should be focused on customer satisfaction.

·  Maintaining the MOM along with actions plan for improvement

·  Customer centric approach & Positive Attitude.

Thanks & Regards,

Satish Kohli | AM- HR

|Talent Acquisition Department |

capitalplacement02@gmail.com 

P- 9891750342 | W- 7895263093